[Resolved] Tata Motors — tata nexon xz+ has major problem | |||
I have purchased a new tata nexon xza+ petrol on 16th june 18. This car has a manufacturing fault, after delivery within 5 days car has started appearing a indication of gear mark on speedometer & doesn't pick up when indication appear on the desk board, i have checked the same in service book & found this indicator means contact immediately to service centre. I have contact concord service centre at patparganj industrial area & explain of car behaviour. They said it will rectified within one day, i have dropped the vehicle, next day i went there & ask the vehicle status they said vehicle is ready, problem rectified. After 3 days same problem was occurred & car auto gear malfunctions. Then i have contact with mr pankaj who was looking after me at the concord workshop, he said please come with vehicle we will check it again. Then i went there & told them this problem should not be come again strictly. I have taken back my vehicle after one week but the problem was same it was not rectified. Again i have complaint at concord service centre & tata motor call centre & lodge a complaint. After one day tata representative ms herpreet kaur call me & told me to come with your vehicle on 12th sept 18 for one day they have call some tata motor engineer. I went there & submit my vehicle for one day. Late evening i call the mr pc thakur and asked him about my vehicle is ready or not? He said they have not found any fault till the time they are working on it we need two more days found the actual fault i said ok. After two day on 15th of september evening i called up to mr pc thakur’ and asked about my vehicle is ready or not & he replied no we did not found any fault yet they are following with nagpur team but fault not found. Then i took my car back on 16th sept after forestation with tata motor services. I went to car dealer for replacement. He was not ready to do the same still the car problem is not rectified. I have attached one photo also. Was this information helpful? | |||
Oct 28, 2018 Complaint marked as Resolved Tata Motors customer support has been notified about the posted complaint. Verified Support Sep 19, 2018 Tata Motors Customer Care's response Dear Chandra, We're concerned to hear about your experience and want to help you with it. Kindly share your contact details, car chassis number and the dealer details via messages, as it will help us to assist you accordingly. Regards, The Tata Motors Team Verified Support Sep 25, 2018 Tata Motors Customer Care's response Dear Chandra, Our team has updated us that they have contacted you and informed about your vehicle needs. The technical team is awaiting your confirmation on the same. Kindly get in touch with them so that your issues could be resolved at the earliest. Regards, The Tata Motors Team | |||
 2 Comments | |||
Comments
Dear sir I have bought a new Tata Tiago on 18 June 2018 from Tata showroom Aligarh(U.P). But today I have seen that the Tiago mark that was stick at back side of car was removed.
I surprised kindly do something about that
I surprised kindly do something about that
Tata Motors Customer Care's response, Sep 25, 2018
Verified Support
Dear Paresh,
We are concerned to hear this. Please share your contact details, car chassis number and dealership details via private message. This will help us take your concern forward with the relevant team.
Regards,
The Tata Motors Team
We are concerned to hear this. Please share your contact details, car chassis number and dealership details via private message. This will help us take your concern forward with the relevant team.
Regards,
The Tata Motors Team
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20th floor, Tower 2, One Indiabulls Centre, 841, Senapati Bapat Marg, Mumbai, Maharashtra, India - 400013
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[protected]@gmail.com
Car Ch No MAT627265JLE21798
Deler Name CONCORDE Motors India Limited
338 F.L.E Patpargang Industrial area 110092
Thank you for sharing the requisite details. We've shared them with the relevant team and they'll soon contact you for further assistance.
Regards,
The Tata Motors Team