[Resolved]  Tata Motors — vehicle not received worst experience

Address:

20/2,CPWD QUARTERS,SERVICE ROAD,BESANT NAGAR, Chennai, Tamil Nadu, XXXXXX

I had booked a tata nexon white xz model in phoenix motors on 21st of december 2019 and they gave me a commitment to deliver it in the first week of january 2020. Then they said they will deliver it on 8th of january and then they said they will deliver it by 14th and now they are saying even 14th is not possible. Today phoenix motors gm spoke to me in a very lethargic fashion and said that he will try to give the vehicle by 15th of january. I am ready to wait to till 15th, if they are unable to give me the vehicle even on 15th please consider this as my cancellation note and please cancel the booking on 16th of january. The vehicle which i exchanged was hyundai i20 petrol was taken for 2, 20, 000 plus exchange bonus of rupees 30, 000 was provided so refund my money in the form of demand draft with in 5 working days 22nd of january.

Attaching all the documents i have regarding this issue. This is poor and pathetic service, i picked a wrong brand as my first new car brand.