Address: | Kamrup Metropolitan, Assam |
With great expectations purchased "nano" which suits my pocket, size and assured hassle free maintenance.
My first nano was a base model, I upgraded to AC one from a new dealer in the kamrup (metro) Assam. Thereafter my problem started. AC which was working excellently, needed some checks, on pickup service was asked to replace the AC Panel, which I did as per advise, was asked to opt for extended warranty, I complied. But, unfortunately while returning back the vehicle neither my service book was returned by the dealer nor the extended warranty papers. Almost 9 months thereafter AC started giving problems again, sent the vehicle for repairs, was informed that warranty had expired, advised to replace the AC altogether. Called up on the number provided for a booking, but was assured for a call back once a free slot for service was available. Till date no calls have been received.
Disappointed with the service am writing this experience, with a hope things might be attended once it is on the blog.
Kiran Kumar Bhatra [protected]
A 70 year old practising advocate at Gauhati High Court.
Something more to share... A call has come from the dealer after approach, but was for replacing of my existing NANO to GEN - X NANO
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