[Resolved] Tata Photon — Poor service and overlooking of serious matters of service providers | |||
Two photon data cards have been taken on the name of Orga Systems India Pvt. Ltd. from Tata Docomo (1) [protected] (Activation Date - 07.02.2014) (2) [protected] (Activation Date - 30.12.2013) The Users of the data card(employees of Orga Systems India Pvt. Ltd.) have come up with several network issues many a times, since the date of activation of each respective data cards. In spite of several e-mails and follow ups to the Tata people(Sales person & Relationship manager), they have ignored and overlooked to all that serious problems. Rather they never pick up calls. Now both the Photon plus data cards are not working at all. We have complained against it to the Tata people, but they never helped. We are paying monthly bills for nothing. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Dear Customer,
As per our discussion over the call, regarding connectivity, we would like to inform you that your complaint has been forwarded to the concerned team and you would receive an email shortly.
For further assistance, drop an email at [protected]@tatatel.co.in.
Thanks and Regards,
Customer Care
Tata Docomo.
As per our discussion over the call, regarding connectivity, we would like to inform you that your complaint has been forwarded to the concerned team and you would receive an email shortly.
For further assistance, drop an email at [protected]@tatatel.co.in.
Thanks and Regards,
Customer Care
Tata Docomo.
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2A, Old Ishwar Nagar, , Okhla Industrial Area Phase 1, Delhi, Delhi, Delhi, India - 110065
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We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.