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Tata Power Solar Complaints & Reviews

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Updated: Mar 6, 2024
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Tata Power Solar reviews & complaints page 3

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P
pradeepg2022
Aug 11, 2022
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I am a consuer of Kerala State Electricity Board, consumer number[protected]mobile [protected])
The issue is the installation of solar panels on my roof .

The Site Surveyor who visited was VERY eager to say that it can't be done,
where as i am of the opinion that it can be done, with some adjustments.

What strikes me is the "Cannot be done " atttitude of the site surveyor,
innstead of offering me tips "how it can be done " .

As a case in point .. I can spare about 8 meters length of my terrace by making some adjustments, but he wasn too eager to put across to his team that only "4m is available. And he kept saying "Ask a private player, they might do it " .

I have requested the Ernakulam Project Co-ordinator to send me another site surveyor. I humbly request you to expedite this .
Thank you . yours sincerely
Tata Power Solar customer support has been notified about the posted complaint.
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    J
    JanarthnanLoga2
    Jul 13, 2022
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    I Janarthnan([protected]) given a application and a DD(DD no 46184595, 01June2022, Union Bank of India) for Rs 1, 98, 507 for purchasing of TATA 10 HP DC Solar Agri Pumpset to Agri Engineering Dept, Villupurm on 01June2022.
    As crops are drying, Kindly do the needful
    13July2022
    Tata Power Solar customer support has been notified about the posted complaint.
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      K
      Krishna1129
      from Latur, Maharashtra
      Jun 24, 2022
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      Address: Lanjile Dnyaneshwar bolegaon bk tq. Shirur anantpal dost. Latur 413524

      I beneficiary of kusum yojna scheme. I have selected vendor tata solar. Company provides material at district level. I pick up material of solar plate, pump, pipe & other material. When solar system installing at that time I see one solar plate is damaged. When I ask about contractor he said that plate will be changed. Out installation Pending last seven days because of solar plate. So provide solar plate at spot (my farm).
      I have also complain about installation labour, labour charge, material transportation &other Expences done by me. I don't have any service by vendor tata solar & contractor of perticular solar system & MEDA office. So I have complaint about above issues I have paid farmar share & above mention expenses.
      Tata Power Solar customer support has been notified about the posted complaint.
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        Aravindan Murugaiyan
        Jun 16, 2022
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        Address: Mannargudi, Thiruvarur dist, Tamilnadu.

        Paid amount as DD on 21st Mar via Tamilnadu Agriculture Engineering department for setting up Solar Electric pump for my 1 acre land (small farmers scheme) such as huge delay I wasn't expected from Tata. There are number of farmers in my area paid and waiting for Tata to supply required materials to commission the work. the local supplier is saying the 2.5 hose required is not delivered to them. half of the materials delivered and kept in open space for more than a month and waiting for the hose to come for commission the pump set. number mails sent to customer care, and spoke to some authority from Tata solar office in Bengaluru, no response. Never expected such a bad response from Tata. Place: Mannargudi, Thiruvarur dist, Tamilnadu.
        Tata Power Solar customer support has been notified about the posted complaint.
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          S
          Sureshg_58
          from Delhi, Delhi
          Jun 1, 2022
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          Address: Palakkad District

          Sir,
          5.22 KW Tata solar panel with Solis inverter was installed on 13.05.2022 under KSEB Soura subsidy scheme in my house which located in Palakkad District.
          On 27.05.2022, KSEB installed the net metering and checked the system. They found whe they disconnected the Fuse carrier from the net metering board voltage is coming in the fuse carrier even when the Solis inverter is in a shut off position.
          Due to this KSEB official told until this is rectified they will not give permission for using the solar power.
          The Technician for local agency came next day but he could not find out the error. Now local agency of Tata Power taken up the matter with Tata Solar and I had also sent many emails to Tata customer care.
          But till today (01.06.2022), the error was not rectified and I am not in a postion to use the Solar Power generation.
          Hope the matter may please be taken up with appropriate person for rectifying error on a war footing basis.
          Tata Power Solar customer support has been notified about the posted complaint.
          Sir,
          Till now the problem is not solved. I am unable to make use of the Solar power generation since the commission i. e since 27.05.2022 due to the Volatage coming in the Fuse holder when the fuse carrier is pulled out. Until and unless this voltage issue is rectified KSEB will not give clearance to operate the Solar Plant.

          Request your help in referring the matter at appropriate level for immediate action
          Regards,
          G. Suresh.
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            L
            lizajose
            Apr 9, 2022
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            The complainant has applied to the Kerala State Electricity Board for installation of 2 roof top solar powerplants of 3KWH each and selected TATA power as the facilitator for the project. Accordingly technicians from M/s Brillo Solutions Trivandrum, agents of TATA Power, visited the site in Jan.2022. When I enquired with M/s Brillo about the progress of the work in Feb.2022 it was told that material requisition has been sent to the company's Bangalore office and the supply is pending. Later the the initial plan was revised to have only one plant of 5 KWH capacity and again a survey was conducted by the agency in the first week of March 2022 and material requisition sent to Bangalore. Even after a long period, the material supply from TATA Power Bangalore is pending. The web page of M/s Kondaas, Coimbatore, who provides similar service, the process chart shows, for solar on grid plant, material delivery on the 8th day of Enquiry . It is feared that the delay in material supply is due to diversion of materials in favour of clients jumping the Queue. Early intervention in the matter is solicited. My consumer No. with KSEB is[protected] name Elizabeth Mathew
            Tata Power Solar customer support has been notified about the posted complaint.
            We also have similar experience with the dealer, M/s Brillo Solutions, Trivandrum. Material delivery had to followed up directly with Tata Power Bangalore to quicken up the delivery. In my experience, the dealer is ill equipped, technically not sound and have acute manpower shortage with no definite timeline for installation and commissioning.
            Please supervise the installation as we encountered a big problem with many of the panels having got damaged due to the dealer people handling (even standing on the panels) the panels without any care. Casual labourers from the locality were bought to install the panels in the roof resulting in all the issues and if we had not raised a hue and cry on the installation, the dealer would have installed the panels as it is and gone. No supervision by the dealer nor by Tata Power people due to the overwhelming orders they have received and manpower shortage.

            Attached photos show how the dealer persons (don't care about their dress !!!) are handling our panels. The sorry part is that we don't see the damages unless you climb up the roof and check, which in many cases are not possible.

            Regards
            [protected]@gmail.com

            Delay in release of materials - Comment #3991781 - Image #0
            Delay in release of materials - Comment #3991781 - Image #1
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            Delay in release of materials - Comment #3991781 - Image #5
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              J
              Jasintha Meledath
              Mar 31, 2022
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              Address: JASINTHA MS, CHEMMANNUR(H), HONEY LANE,PULLUR PO,THRISSUR 680683

              Not getting service for the past 21/2 years, since the outbreak of CORONA. Now the power output seems very low.Contacted in tollfree number yesterday. Promised to call back after half an hour. Not responded till this time. Kindly do the needful at the earliest.
              Tata Power Solar customer support has been notified about the posted complaint.
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                R
                ravikhanbarad
                from Karanja Lad, Maharashtra
                Mar 8, 2022
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                Address: Survey no 20 wafgaon ijara

                Damaged solar plate due to animals
                +1 photos
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                  P
                  PrabodhJoshi
                  from Shirdi, Maharashtra
                  Feb 23, 2022
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                  My consumer ID is [protected]. My solar pump is not working and needs repairing. Kindly provide necessary assistance. Contact [protected]
                  Tata Power Solar customer support has been notified about the posted complaint.
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                    J
                    from BHUBANESWAR, Odisha
                    Jan 2, 2022
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                    Address: JANANI HOSPIATL, BHUBANESWAR, ODISHA

                    I had enquired about tata solar from your site, accordingly your representative and the local service provider approached me. After through discussion, I placed the Order on 23.09.21 for 11 KVA rooftop tata solar penal, including installation and commencement. I payed the full amount by NRFT on 27.09.21 and it was assured that the panels are expected by 2nd week of October, as it was to be clubbed with some other party. After lot of follow-up, the materials were finally delivered by 2nd week of November, the delay was reportedly some mistake at local level.
                    Your local Vender "GROSSKY" did not install the Panels even after one month of delivery of materials. Even now the installation is incomplete and not commenced.
                    TATA is a brand stands for Quality Product and Service. However by engaging such vender, your reputation AT STAKE.
                    In case, it would have been commenced as promised, I would have shaved two months power supply. Why should I bear the loss of two months, despite giving the amount in advance. Please do something and compensate.
                    Tata Power Solar customer support has been notified about the posted complaint.
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                      S
                      Skc2208
                      from Risod, Maharashtra
                      Nov 9, 2021
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                      Sir,
                      I am tata solar pump user and starter of same is stolen on 26th of October 2021 at night by unknown person and now my pump is not working.It is requested to give me replacement of same.Details are
                      Name:Sanjay Kisanrao Chaitane
                      Farm:Surve no:215
                      Village:Bibkhed, Taluka: Risod, Dist: Washim, Maharashtra, Pin:444506
                      Beneficiary Id:[protected]
                      Registered Mobile No:[protected]
                      Kindly do the needful pl
                      Yours
                      S K Chaitane
                      [protected]
                      Tata Power Solar customer support has been notified about the posted complaint.
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                        Omkar B Jadhav
                        from Thane, Maharashtra
                        Sep 8, 2021
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                        Address: OM SAI RESIDENCY DAVDI NAKA DOMBIVALI EAST

                        From todays i.e., early morning of 8th sept light is deam
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                          Dinesh K Nair
                          Apr 28, 2021
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                          Address: bhadralayan, PO PANAMANNA, OTTAPPALAM, KERALA

                          The above subject system not working. Need guide line and service
                          Tata Power Solar customer support has been notified about the posted complaint.
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                            D
                            Dinesh@g75
                            Apr 15, 2021
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                            Solar power- POOR SERVICES

                            Address: Ghaziabad

                            We have purchased TATA SOLAR SYSTEM ON OUR ROOF. Very Poor response and services BY TATA. NOT ADVISABLE TO TAKE IT .

                            MOB NU [protected]...
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                            jccs
                            from Mumbai, Maharashtra
                            Feb 4, 2021
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                            Address: JACKSON CO-OP CREDIT SOCIETY, NEAR CASH & PAY OFFICE, WESTERN RAILWAY, BHAVNAGAR PARA, BHAVNAGAR (GUJ)

                            We have purchased Tata Solar system from M/S ZOHAIB & CO.
                            But they are not supporting us or no response for application of credit meter in Gujarat Energy Development Agency (GEDA).

                            They are not attending our calls or no reply of message.

                            Our Contact No. [protected], [protected]
                            Tata Power Solar customer support has been notified about the posted complaint.
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                              jabin jose allapattu
                              from Delhi, Delhi
                              Dec 18, 2020
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                              Worst After Sales Service ever

                              With lots of expectation for a good service from Tata Solar Power, I decided to entrust the installation of a 3 KW on - grid solar plant at my home in Thodupuzha with your company.

                              As Tata Power Solar does not have their office here my work was carried out by one of your dealers in the area Mr. Binoy.

                              He was very prompt for the installation and deceived us with his dedication but once the installation was over...
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                              S
                              Shinu Nair
                              Sep 14, 2020
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                              Address: kottayam

                              I have installed an on-grid solar panel 3kb 1 1/2 years ago by unique energy kottayam. This is the 5th time it has not working properly. First 3 times the engineer said the problem with the inverter and it was changed last three times. But this time the engineer said it is the problem with earthing. They have changed earthing in april 2020. However, the system is not working as it should be. If you cannot repair this well, i would like to refund my money back. I believe the products are not meeting the quality. So i'm very disappointed with this. I would like you to consider this and please do the needful as early as possible.
                              Tata Power Solar customer support has been notified about the posted complaint.
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                                k2011
                                from Mumbai, Maharashtra
                                Aug 20, 2020
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                                From march to now i got a excess bill of rs 12000 when my monthly bill is hardly 1000 rs pls check this
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                                  Dsharmas
                                  Aug 9, 2020
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                                  Fake billing

                                  Interaction no : {ticketno:[[protected]]}
                                  On the subject
                                  Appeal call back from any authoritarian on the highlighted subject to demonstrate rationalised proof of such illogical assumpsious fake miscalculation ransom blackmail to help less tata power consumers in general and specific to my case under the garb of pandemic with disguised corrupt [protected]@tatapower...

                                  Disgruntled, disturbed, cheated as on date tata...
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                                  Yogesh HANUMANTE
                                  Aug 1, 2020
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                                  Address: Hiswal, Nandgaon, Nasik

                                  One panel of solar system was damaged at the time of receivies the system, and the person promised to change the same as soon as possible but not changed till date
                                  Tata Power Solar customer support has been notified about the posted complaint.
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