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Tata Power Solar Complaints & Reviews

1.6
Updated: Mar 6, 2024
Complaints 150
Resolved
48
Unresolved
102
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Tata Power Solar reviews & complaints page 4

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M
Manish_er2010
from Hyderabad, Telangana
Jul 16, 2020
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Address: http://sunshineservice.in/

There are list of members in this scam, the coordinator is abhinav singh ([protected]) (Abhinav. [protected]@yahoo.com) and other guys are vishal sharma (Vishal sharma [protected]@sunshineservice.in) saurav kumar, sanaullah ansari. They will ask you for 1800/- registration fee, 7000/- for hr & f2f session, 20, 000/- at the time of offer letter and rest 20, 000/- after joining the company. They speak very politely to extract the money. They are such a low grade of people that even if you say that instead of 7000/- you have 2000/- they will ask for that too.
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    Krupesh Doshi
    Jun 30, 2020
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    I am a tata power mumbai user from mira bhayandar, my concern is Electricity bill is higher than the usage, i check my last six months its average near 150 units and this month billed units of 295 units. i complaint against about this to tata power customer care phone they reply me bill you as per your usage and as per reading. i say about is to customer care but there is no response and they asking me to check meter faulty and ask me about meter checking charge around 760+tax.
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      preethipoduval
      from Bengaluru, Karnataka
      Jun 28, 2020
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      Address: Lokhandwala kandivali east

      In month ofapril i got rs.1008/- may 2020 i got bill of rs.515/-both these i paid whereas now i got bill of rs.3224/-, if you take it up with them they send ready reckoner and explaination that during lockdown familys were at home. I explained there is none in my place and my use is limited.
      Second the reading, they ask us to send picture, i dont know i sent several picture, i just made sure its my meter.
      Is there way you could take it up and give a fair decision.
      Tata Power Solar customer support has been notified about the posted complaint.
      hello

      its happening all over same is the case with m i got a bill of 8000 for 3 months in july and from march to july i have paid rs 1200 so i[censored] check its almost 12000 for 4 months and in lockdown how can they do this to us pls can anyone help me
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        bkp2112
        from Hyderabad, Telangana
        Jun 20, 2020
        Resolved
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        Resolved

        Address: Building no 30/31, Kannamwar nagar , Vikhroli East - 400083

        Usual monthly bills comes to rs. 850, having the same consumption last month, i have received a bill of rs. 2518. This is ridiculous and needs to be investigated.

        Customer no:[protected]
        Bill no: [protected]
        Bill period : 2020 / 06
        Aug 5, 2021
        Complaint marked as Resolved 
        Tata Power Solar customer support has been notified about the posted complaint.
        Dear Sir,

        Greetings from Tata Power Solar !

        We regret to know that you have received high amount of bill, however you have raised your complaint in Tata power Solar instead of Tata power !

        Please approach Tata Power customer care on [protected]

        Regards
        Tata Power Solar
        Customer care
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          S
          Shinu Nair
          Apr 25, 2020
          Resolved
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          Resolved

          Address: Sheela sadanam, Monippally, Kottayam

          We have installed an on-grid solar panel 3kb a year ago by unique energy kottayam. This is the 4th time it has not working properly. First 3 times the engineer said the problem with the inverter and it was changed last three times. But this time the engineer said it is the problem with earthing. Whatever it is the system is not working as it should be. So are very disappointed with this. We would like you to consider this and please do the needful as early as possible.
          May 28, 2020
          Complaint marked as Resolved 
          Tata Power Solar customer support has been notified about the posted complaint.
          Verified Support
          Apr 25, 2020
          Tata Power Solar Customer Care's response
          [protected] please contact the toll free number and register your complaint

          regards,
          Tata Power Solar - Customer Service Team.
          Verified Support
          Jun 20, 2020
          Tata Power Solar Customer Care's response
          Earthing side Issue rectified, The Inverter is replaced & system working fine.
          Jun 03, 2022
          Updated by Shinu Nair
          On28/05/2022 .The instrument again became out of action due to normal defect .The same has been reported to the matter to the Kottayam office and registered the complaints.No action has been taken even repeated request. Kindly do the needful at the earliest possible
          Thank you
          Shinu
          Thank you very much for your support and help. I'm very pleased with your service . During this pandemic time your sincere help and support is very much appreciated.
          On28/05/2022 .The instrument again became out of action due to normal defect .The same has been reported to the matter to the Kottayam office and registered the complaints.No action has been taken even repeated request. Kindly do the needful at the earliest possible
          Thank you
          Shinu
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            K
            Kewal Academy English Speaking Institute
            Feb 29, 2020
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            Address: Amalner , jalgaon , Maharashtra, Jalgaon, Maharashtra, 425401

            I am mr sharad patil from jalgaon, maharashtra, had bought solar 3 hp pump in august 2019. It is not working from 1 and half month. I have called so many times on help line number but they are just giving falls promises.
            I am in frustrated, i am loosing my patience, my crops are burnt lack of water. I want commit suicide.
            Tata company will be responsible for that
            If you want to help me -[protected]
            Tata Power Solar customer support has been notified about the posted complaint.
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              N
              Noob Noob
              from Mumbai, Maharashtra
              Aug 3, 2019
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              I have received email from tata power and interview done in telephonic from ladies hr, next day i have receive calling from consultancy indeed campus you have got selected in tata power and also i have received fake offer letter for paying 10000 inr. When i wishesh for company visiting and document verification then i understood it is totally fake. Consultancy could not provide me visitors gatepass and he demand me pay total money. I suggested no body came this fake job selection of any group of tata for paying some money by consultancy. Please keep this knowledge fake email received from akhilesh.[protected]@tatapower.com, when i have send receiving copy to hr of tata power same email id then he told me it is fake offer letter.
              Pls be consisous about this fake email if you receive then direct communicate to hr. Not in any consultancy. Consultancy contact no is [protected], [protected], [protected], [protected], [protected], [protected]
              It is contact detail of totally fake no for consultancy indeed campus. Please keep awareness for future.
              Tata Power Solar customer support has been notified about the posted complaint.
              I am the owner of ca no:[protected], namely sanjay gupta s/o Mr. virender parsad R/O juggi no w-171/43 ram chander park LANDMARK NA moti nagar new delhi 110015 with due reqest you to kindly change my tel.no...in my electricity bill as [protected]...thanks
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                I
                Inder863
                from Delhi, Delhi
                Jul 3, 2019
                Resolved
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                Resolved

                Address: Rewari, Haryana, Rewari, Haryana, 123106

                I have installed 1kw solar panels in june-18 by tata solar authorised dealer.
                But the installed panels are not performing properly. I have mailed several times but till now no any representative visited to attend the problem.
                Model - tp260 mbz
                Sr. No. Of panel 1) i4171212a1a4162
                Panel 2) i4171209a1a429a
                Panel 3) i4171212a1a427c
                Panel 4) i4171212a1a4260

                Inder sharma
                Rewari, haryana
                Aug 15, 2019
                Complaint marked as Resolved 
                Tata Power Solar customer support has been notified about the posted complaint.
                Verified Support
                Jul 15, 2019
                Tata Power Solar Customer Care's response
                Dear Team,

                Greetings from Tata Power Solar !

                The site has been visited by concern Representative & the necessary solution has been provided to customer.

                Suggested customer to add 1 Kwp solar Modules to charge the batteries properly.

                Regards
                Tata Power Solar - Contact Center.
                Verified Support
                Jul 15, 2019
                Tata Power Solar Customer Care's response
                Dear Team,

                Greetings from Tata Power Solar !

                The site has been visited by concern Representative & the necessary solution has been provided to customer.

                Suggested customer to add 1 Kwp solar Modules to charge the batteries properly.

                Regards
                Tata Power Solar - Contact Center.
                Verified Support
                Jul 15, 2019
                Tata Power Solar Customer Care's response
                Dear Team,

                Greetings from Tata Power Solar !

                The site has been visited by concern Representative & the necessary solution has been provided to customer.

                Suggested customer to add 1 Kwp solar Modules to charge the batteries properly.

                Regards
                Tata Power Solar - Contact Center.
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                  J
                  Julius D'Costa
                  from Mumbai, Maharashtra
                  Jun 22, 2019
                  Resolved
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                  Resolved

                  Address: F/2, Haridwar Bldg.1, Evershine Nagar, Malad (W)., 400064

                  Dear sir,

                  Consumer no.[protected]
                  Of late i've been receiving high consumption bills, for which i suspect the meter.
                  Because, since 3 months my wife and i are away and not consuming much electricity.
                  So, i hereby humbly and kindly request you to look into the matter at your earliest and rectify the same.
                  Thanks and regards,
                  Julius d'costa.
                  Jul 23, 2019
                  Complaint marked as Resolved 
                  Tata Power Solar customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 22, 2019
                  Tata Power Solar Customer Care's response
                  Dear Sir,

                  Greetings of the Day!!

                  Sorry for the inconvenience caused.

                  As checked your concern is related to Tata Power, however in consumer portal mentioned as Tata Power Solar instead of Tata Power.

                  Hence request you to approach below mention Tata Power toll free number for quick resolution.

                  # [protected]

                  Regards
                  Tata Power Solar
                  Customer care Team.
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                    D
                    from Delhi, Delhi
                    May 9, 2019
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                    Address: H.no 362 Village Holambi Khurd Delhi, New Delhi, Delhi, 110082

                    Electric pole located at the centre of my house
                    There is regular problem of sparking
                    In rainy season live current flows all over the pole and hence danger to the family members as well as outsiders
                    Also we are planning to reconstruct our house and therefore pole needs to be shifted
                    If any incident/accident happens tpddl will be responsible for that.
                    You are therefore requested to take the matter on top priority and do the necessary action at the earliest.

                    Yours truly
                    Hetram
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                      S
                      Sumit.jn
                      from Delhi, Delhi
                      Feb 5, 2019
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                      Address: New Delhi, Delhi, 110085

                      Dear sir/madam,

                      We would like to inform you that one of your company street electric pole which has high voltage wire is situated along with our premises wall window.
                      It's not safe for us due to electric wires with wall.
                      Building construction is so old, we would like to repair our premises but due to that poll nobody want to repair that premises.
                      So i request you to please shift electric pole and wires which is along with my premises.

                      Request you to look and instruct your technical department to take action as soon as possible, it would be very thankful if you cooperate with us.

                      Address
                      D-16/60, 1t floor
                      Sector-7, rohini
                      Delhi - 110085
                      Tata Power Solar customer support has been notified about the posted complaint.
                      Dear Sir
                      To solar system name
                      Ramkumar s/o [censored]aram jat

                      The solar system ma tow panel is demage in The complent in to customer care technical staff it requires replacement of panel. This complaint remains for over 1 month that a penal not repair.

                      To contet
                      Sunil Kumar [protected]
                      Bh. Ghoshalya's reply, Feb 10, 2019
                      Sk
                      I just want to change my name from electricity bill. Bymistakely my name is wrong in my electricity bill. I assure you that please change my name as SHIVKUMAR TIWARI.
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                        P
                        Prez Met
                        from Ottappalam, Kerala
                        Jan 23, 2019
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                        Address: Palakkad, Kerala

                        The solar panel is out of order and per your technical staff it requires replacement of parts and the same we are told is dispatched but not reached our end. This complaint remains for over 3 months and for want of spares the production of energy is affected. Since we are told on prompt back end service we had to go for tata solar panel. Now with the inordinate delay in recommissioning the same i have to run from pillar to post. But all my previous complaints have fallen on deaf ears. Regrettably the complaint is not yet rectified.
                        Tata Power Solar customer support has been notified about the posted complaint.
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                          M
                          mansurkakkatil
                          from Manjeri, Kerala
                          Dec 5, 2018
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                          Address: 679322

                          I am having a 1 kw tata solar power system which i have purchased from anert. After toll free complaint a technician attended my complaint and the problem seems to be solved for one day, after that the solar unit became completely dead for the last 15 days. Several times i have been informed through toll free number and also contacted the service person, but nobody attended my problem yet.
                          Anert reg number is srp/12/07839
                          Toll free complaint tocken no is-5464

                          Mohammed. K
                          05/12/2018.
                          Tata Power Solar customer support has been notified about the posted complaint.
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                            B
                            Babita Hem Thakur
                            from Delhi, Delhi
                            Sep 29, 2018
                            Resolved
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                            Resolved

                            Address: New Delhi, Delhi, 110042

                            Electric pole shifting
                            Respected sir / madam

                            I want to tell you sir. I have to reconstruct my house. So that pole no - 503-99/9/2/4 is blocking my house.
                            Therefore, it is your request that tpddl should shift or remove this pole from here. And make it difficult to put it aside.
                            So that i do not have any kind of obstruction.

                            As a family member i request you to please shift electric pole which is very near to my house and its very harmful to family persons. We allready faced bad accidents so please help us.
                            Its my humble request to you

                            Request you to look and instruct your technical department to take action as soon as possible, it would be very
                            Thankful if you co-operate with us.

                            Thanks
                            Hem singh
                            B-137, street no. Swaroop nagar
                            New delhi-110042
                            [protected]
                            Nov 16, 2018
                            Complaint marked as Resolved 
                            Tata Power Solar customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 16, 2018
                            Tata Power Solar Customer Care's response
                            Dear Sir

                            Kinldy contact at the below number for further support
                            Toll Free No - 19124 /[protected]
                            I need to install Soalr panel at Home ., Roof area 500 Sq ft ., Present sanction load is 6 Kw ., Power Supplier, Torrent power supply., City - Ahmedabad.,

                            I am interested in installing 1kw Solar panel on roof.

                            I have tried many times to contact Tata Power ., Even your local representative called ., But not interested in installing 1 KW.,
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                              balasundaran
                              from Palackattumala, Kerala
                              Sep 5, 2018
                              Resolved
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                              Resolved

                              Address: 678508

                              I have installed tata power solar system on my house in palakkad, kerala state, bearing registration no.18765. The system is functioning normally, but for the floats of the batteries started sinking, leading to erratic indication of the electrolite level. The matter was reported weeks before through phone [protected], and alloted the complaint no.4368. None attended to replace the defective floats till date, instead of my repeated request. Please do needful at the earliest before the batteries render unfit to use. Thank you.
                              Balasundaran
                              "sowbhagya"
                              Valluvakundu kalam
                              Kizhakkumuri (Po)
                              Palakkad - 678508
                              Mob. [protected]
                              E mail:[protected]@gmail.com
                              Nov 1, 2018
                              Complaint marked as Resolved 
                              Tata Power Solar customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 06, 2018
                              Tata Power Solar Customer Care's response
                              Hello Balasundaran!

                              We regret for the inconvenience caused. We have forwarded your details to our team. They will connect with you soon.

                              Regards,
                              Tata Power Solar Team
                              Verified Support
                              Oct 01, 2018
                              Tata Power Solar Customer Care's response
                              We have replaced the float & provided 2 nos spares to customer.
                              I paid money for job in Tata power.Person who included and take money in this process taken money for gate pass, token number and police verification.Now they said that to cut GST charge 500rs and other 500rs.So it's looking totally fraud.So anyone can help me to get my money back?My contact number:+[protected].
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                                DHC
                                from Delhi, Delhi
                                Sep 3, 2018
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                                Address: New Delhi, Delhi, 110007

                                I have applied temporary electric meter in the name of my mother, Smt. Lalpati Devi vide Notification No.[protected] in the month of February 2018. I have also paid Rs. 33427/- on 28/02/2018 against the demand note issued by TPDDL. But electric meter has not installed till six months. I have contact to customer care many times but neither our electric meter has installed nor any response by the TPDDL. I have requested to the concern official/officer look into the matter carefully and electric meter may be installed as soon as possible.
                                Tata Power Solar customer support has been notified about the posted complaint.
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                                  Shweta Khobragade
                                  from Pune, Maharashtra
                                  Aug 30, 2018
                                  Resolved
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                                  Resolved

                                  Address: Nagpur, Maharashtra, 440015
                                  Website: -

                                  Please all of you friends, please collect the complete details of you conversation and phone numbers from which you got calls and write down the bank accounts in a detailed police f. I. R. Against such fraud people. The cyber crime branch of police makes the possible efforts to grab such gangs fooling needy people around, and will be caught red handed by the police department. Please use your all thoughtful brains also, to tackle such kind of people in your life situations also, this important move can save many people like us also.
                                  Oct 5, 2018
                                  Complaint marked as Resolved 
                                  Tata Power Solar customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 04, 2018
                                  Tata Power Solar Customer Care's response
                                  Hello Shweta!

                                  We regret for the inconvenience caused. Please share your contact details with us on info.[protected]@tatapower.com & we will be in touch with you shortly.

                                  Regards,
                                  Tata Power Solar Team
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                                    Neelomkar
                                    from Mumbai, Maharashtra
                                    Jul 22, 2018
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                                    Address: Mumbai City, Maharashtra, 400070

                                    Re: ca no[protected], bill no [protected] dt 28.4.2018
                                    I am shocked to receive the above bill amounting to rs 8483 for the month of april, 2018. Our room was unoccupied till november 2017. Since our occupation from mid november 17, for two months our meter was showing correct reading (Around 90 units per month).in feb 18 our consumption dropped due to lesser usage of electricity.in april the meter started malfunctioning as it showed huge consumption of 613 units. Therefore, it was replaced by the company. Thereafter, the new meter has recorded consumption of 25 units.
                                    The bill has been generated on the basis of consumption recorded by the old meter no tat23769 which was defective. It has been replaced by a new meter no l0232669 which showed consumption of 25 units only. It can be seen from our historical consumption records that it never exceeded 100 units in a month. As we were staying elsewhere most of the time there was no use of electricity in the past.
                                    In view of the above, billing of 696 units is erroneous and needs rectification. Therefore, you are requested to rectify the bill and send the rectified bill for payment.
                                    In spite of my complaint on 30th april 2018, the company has addressed the problem completely.
                                    Tata Power Solar customer support has been notified about the posted complaint.
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                                      Joshiv01111985
                                      from Bengaluru, Karnataka
                                      Jul 12, 2018
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                                      Address: Mumbai City, Maharashtra, 400086
                                      Website: [email protected]

                                      Myself vinod joshi residing at Azad nagar, near gore pan shop, behind mahendra co, ghatkopar west. Mum-400086. I am having Tata Power electricity connection at my home and my consumer number is[protected]. I have been charged very high and unusual amount of bill Which is INR 10626.00 against our montly average bill of 700 to 800 INR. We have not consumed this much o[censored]nit And Tata Poer co is not coopearting. So could you please look into this on urgent basis. My number is [protected] & [protected].
                                      Tata Power Solar customer support has been notified about the posted complaint.
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                                        Rjjoshi
                                        from Mumbai, Maharashtra
                                        Jul 12, 2018
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                                        Address: Mumbai City, Maharashtra, 400086
                                        Website: [email protected]

                                        Dear sir,

                                        My consumer is[protected] residing at hill no. 4, dharmvir sambhaji path, azad nagar near mahindra company, ghatkopar west, Mumbai 400086
                                        I have received electricity bill of rs 10717 which is total unusual and high. I was receiving bill of electricity rs maximum 500 every month.
                                        Kindly look into it on priority and do the needful.

                                        Regards,
                                        Jitendra joshi
                                        [protected]
                                        Tata Power Solar customer support has been notified about the posted complaint.
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