Tata Power Solar Complaints & Reviews

BILL NUMBER [protected] AND CONSUMER NUMBER[protected] METER IS NOT PROPER WE GO TO WORK AND COME BACK IN THE EVENING HOW THE ELECTRICITY BILL IS COMING MORE NEED TO URGENTLY LOOK INTO THIS MATTER MY CONTACT NO ID [protected] i want my meter to be monitored they give unvalid reason that they are paying rent to reliance then why we cutomers are penalised for it

Complaint regarding Tata Solar panel installed. The so called engineers/dealers who supply these solar panels themselves have no knowledge of these products and they are actually misleading the customers. I myself was mislead by your dealer. I was told that this solar panel would work on solar energy when sunlight is available and would automatically shift to electricity mode when sunlight will be inedequate. But this information provided by them was wrong and I have to deal with this wrong product sanctioned by your dealer. Another thing is that they told me that subsidy will be provided to me but it has been 8 months since I have installed the solar panel and there is no sign of subsidy anywhere. One more thing which your dealers provided was that the solar panels will produce approximately 4.5-5 ampere of current in summers. But even admist temperature touching 45 degree celcius here at punjab the solar panels merely produce about 3 ampere of current. How much more sunlight and heat do these solar panels need ???? And the dealer doesnot even bothers to rectify our complaint. He hardly visits even on lodging numerous complaints. I donot have any personal enmity with your dealer.It is all my bad personal experience and the wrong information provided and further circulated by them. I belong to a low middle class family. 70, 000 rupees is a very big deal for me. I installed this solar panel to save some money on my electricity bills but this solar panel has turned into an nightmare. Kindly do try to address my complaint or else I will have to address to higher authorities.

1. I have received wheel alignment and balancing report and invoice of 26-May-2015. Please explain, if initial readings are within specification, why need was felt to do realignment and unnecessary inflate invoice. (Rs. 550/ for wheel alignment plus Rs. 472/- for wheel balancing and rotation plus Rs. 585/- for weight balance=Rs. 1200/-) by Rs. 1200/- 2. As a courtesy, Honda service centres are providing complimentary meals to driver of the vehicle. On 26-May-2015, forget meal, there was no option even for cool drinking water in scorching heat of 40+ C. 3. Unable to attach pdf file as proof. 4. Details a. CAR No. DL4CAN9010 b. Invoice No. SER-INV-DD[protected] c. Odometer -10748

Sir - we purchased Tata Power solar for our home via SV Marketing, Bangalore for 1 KVA. We use only LED lights and well under 1 KVA but power keeps tripping. When we called the engineers from SV Marketing, we found out that SV Marketing installed only 4 solar arrays of 40 Watts resulting in not proper charging when BESCOM (lower power company) power is out, solar arrays not sufficient to charge batteries. The company SV Marketing is not willing to admit that they undersold the solar arrays despite me paying full price of 1 KVA (I have the original invoice copy etc). I am trying to find out whom to contact in TATA Power Solar to address my issue and increase the solar arrays to match the 1 KVA promise the company made.

I registered a complaint consecutivly but no one can come from ndpl.no response from ndpl .hamare ghar ke pas ek khamba he jisse 6 gharo ke connection attached he .kisi ke ghar me light nahi he .phele 2 bar complaint registered nahi ki uske bad 5:50 pm par ki uske bad bhi ndpl se koi nahi aya hum bhohot dokhi he .6 ghante se zada time ho chuka he .please hamari help kare .me budh vihar me rehta ho aur ye budh vihar phase2 kalu colony ka area he transfarmer no1 ke pas .please help

Dear sir, We have purchased SOLAR water heater of 200 LPD FF module from Krishi Technologies BANGALORE from January 13th After installation( 10 days) it was started giving problems. 1. 200 Liters water will not be coming out put ( Max we are getting 50-60 liters hot water, same has been checked by Krishi technolgies also), Because above issue we are informed to your customer care as well as Krishi techonlogies, even several visits of both side our problem will remain same. In above conditions we came to know that your NEW TECHNOLGY OF ZINGH FF system is failure. I request you to change following 1.Change immediately to COPPER HEATING PANNELS . 2.After this also if problem remains same you can replace the tank. I hope you will attend the problem & replace panels immediately. Thanks Raghuantha.s

my complaint about tata power solar water heater dated 25/05/2015 regarding nonfunctioning/malfunctioning since installation. My reg. complain CCR No.53297 A/C Dr. Kiranbhai Randeri . I had telephonic talk with Mr. Nisith Dave at Ahmedabad via conference call by Mr. Mayur Patel of shree Laxmi Distributor Navsari, Gujarat on 05/05/2015 9;30 A.M. Kindly go through this problem and rectify now and give solution of my problem urgently. Hoping for your quick response.

I Mr.Eddy Braganza Residing at H.no-127/A, Verna -Cumborda, Salcete-Goa.403722.Has been reported my complain and its already registered in their system and every week 2 to 3 times we call to customer care and also margao tata bp dealers but same answer they tell us within 24 hours our technician will come to our home but still nobody came. Not single action is taken our goa tata solar delears also not taking any action.Now almost 2 month past still action is taken n our product is in under warranty. Dealer Details :KONKAN RENEWABLES PVT .LTD, Datta Prasad Building, Margao, Pajifond, Goa-403601 Contact Number- [protected] Contact Person - Suhas Sadakar

Took payment twice 1. Application no 938784 Consumer ac[protected] Hdfc bank cheque no 542074 Amt 400 cleared from a.c Date 4/9/2014 2. Application no 1154661 Consumer AC[protected] Hdfc bank cheque no 542077 amt 330 cleared from a.c Date 9/4/2015

मेरा नाम जितेंदर सिंह हैं और मैं म. न. २९१४, ब्लॉक इ जे जे कॉलोनी बवाना में रहता हूँ! मैं आपको बताना चाहता हु की बवाना में जो बिजली कंपनी है वह हमें २००८ से परेशान कर रही है! हमारे घर में पहला मीटर २००८ में जनुअरी या फेब्रुअरी में तेजवीर सिंह के नाम से लगा था जो की शुरू से ही ख़राब था जिसके ऊपर तभी से कंप्लेंट प्रोसेस चल रहा था जिससे जुड़े सभी जरुरी दस्तावेज हमारे पास है. जब से वहां मीटर लगा था उससे पहले से ही वहां किसी के न रहने की वजह से बिजली का बिल 0 Rs. आता था फिर उन्होंने जबरदस्ती २००८ में हमसे १० रूपए का बिल जमा करवाया फिर TPDDL वालो ने उस मीटर को Damage घोसित कर दिया। और फिर अप्रैल 2009 में हमारे यहाँ आग लग जाने की वजह से पुरे बवाना जे जे कॉलोनी के सभी घरो के मीटर जल चुके थे. उससे जुडी FIR हमारे पास है और आग लग जाने के बाद जब हमने कहा की जला हुआ मीटर उतार कर फिर उसको दोबारा से लगा दीजिये तो उन्होंने कहा की अब क्या पुराना मीटर लगवाएंगे अब तो आप नया कनेक्शन ही ले लीजिये और फिर हमारे घर पर नया कनेक्शन लगा. पुराने मीटर की डैमेज की रिसीविंग जो की TPDDL का ही एक कर्मचारी दे कर गया था जब वह पुराना मीटर चेक करने आया था. और अब १७ जनुअरी को उनकी तरफ से नोटिस आया ह की आपका 2670 रूपए बकाया ह उसे जमा करवाये। जब हम उसके बारे में कन्फर्म करने उनके दफ्तर गए तो उन्होंने किसी न की बहाने से उस पैसे की मांग की ह और अब तो वो बड़ा कर ३६७० कर दिया है! हमारा बिजली का Customer account न. [protected] है!

Dear Sir, Payment of Rs.1451.00 has been made inadvertently through HDFC Bank on 19.11.2014 towards electricity bill CA No.2186140 as per their reference No.HDFC[protected] to Tata Power Delhi instead of CA No.[protected] in the name of Mrs. Nirmal Garg due to wrong selection of Electricity Biller on Bill Payment facility of HDFC Bank. As the payment has not been made by the user of CA No.2186140, I request you either to refund the amount to HDFC Bank for the credit of my SB Account No.[protected], IFSC Code No. HDFC0000886 or make adjustment of payment of Rs.1451.00 towards electricity billing of my CA No.[protected] during next billing cycle. Please do the needful at the earliest. With regards. Mrs. Nirmal Garg House No. 135, Pocket C-9, Sector-7, Rohini, Delhi-110085 Mobile No.[protected] Dated:-24.12.2014

As per above subject mentioned I Mr. Mohan senior citizen of the resident of ranjeet nagar (patel nagar) . This is to bring to your kind notice that in front of my balcony there is electricity pole due to every rainy time it spark as the water goes in the wires becuase there is not cover on it. You are requested to therefore send your technical person to check the wires and pole also reduce some high voltage so that no mishappening would be there. Kindly look this matter seriously and reslove at the earliest. I hope you will take action at the earliest. Thanxs DAVINDER [protected] HOUSE NO 2702, IIND FLOOR, RIGHT SIDE, GALI NO 13, RANJEET NAGAR, NEW DELHI

I am Vaibhav Meswani from Kandivali, Mumbai. We have one flat where my Uncle ( my daddys father and his wife stays ) only 2 of them . Its one room kitchen flat and from april 15th they are in US at their daughters place for six months . They are going to come in october 2014 and i go to that flat one or 2 times in a month to collect bills and posts etc. My complain is when my uncle anty stay here that time also we never got bill more then Rs.1200 and now when they are not here we getting 2000 to 2500 bill per month. We complained to Tata office in Mahavir Nagar last month and we told there is no one staying only then how this bills are coming . We also said you can cut the line and we dont mind as we will re apply when my uncle and anty will come. The did not even disconnected our line and now again showing Rs 2000 bill . We are strictly not going to pay this. We also showed USA tickets and return date tickets to the people sitting in Tata office as proof of my uncle anty. Please help thank you Vaibhav Meswani

once a call came from jobs at time about service. they said to me my first round interview will be telephonic and after selection I have to do verify my documents then they will send a application form and after filling it will be send again. So I have to pay Rs 3500 for consultancy fee and they give me activation code and said me to no other transaction will happen .After telephonic interview ( from TATA POWER ) they sent me a confirmation mail and again charged for documents verification Rs 5000 and give me a verification code. This two code given by the consultancy checked by HR of TATA power and sent me a application form and after filling it I resent to HR. Then HR call me and said me to come to Kolkata office and after face to face meeting your appointment letter given to you and before it HR will provide me offer letter and for that I have to pay Rs 12000 as security deposit. this time I not agree so they cancelled my documents. When I return my money they advised to pay me Rs 2500 because consultancy can return minimum Rs 10000 at a time. So I not agree to pay again Rs2500 and they are not return my money

Dear All, After registering our various complaints to NDPL, we didn't get any satisfactory response from them. Please help us to get this issue resolved we all the residence wants to proceed this issue, please see the below trail mail. Thanks Rakesh Kumar [protected] Forwarded message[protected] From: Rakesh Mishra Date: Wed, Jul 9, 2014 at 1:00 PM Subject: Re: FW: Low voltage problem in Sant Nagar Area - Delhi 84 To: [protected]@tatapower-ddl.com, Customer Care <[protected]@tatapower-ddl.com> Cc: Rajesh Kanswal <[protected]@gmail.com>, Atul Rana <[protected]@gmail.com> Dear All, After sending numbers of mail, today I received a call from NDPL[protected] Ms. Kanika, Customer Service Executive) and she confirmed that someone will resolve this issue asap. After an hour I received another call from NDPL[protected] Mr. Sumit, Customer Service Executive from Burari Division) and he confirmed that due to overload on their transformers we are facing this problem. But somehow I am fail to understand how an organisation cannot resolve this issue since last three-four months. And if concern authorities are already aware about the overload on existing transformers then why they are allowing new connections on the same panel. I requested Mr. Sumit (Executive from NDPL) to allow me to talk to his senior or the zonal head but he refused to provide me his contact detail and asked me to visit their office in working hours somewhere in Burari. Which means to get information about this problem I have to take off from my office and visit their office to get this feedback that they are overloaded with the connections and soon they will rectify this. I request all my residence friends and families this is not the time to let them do whatever they wants. Let's process this to the consumer court as we are getting high value monthly bills and due to this voltage fluctuation facing other problems of non-functional equipment's. Dear Concerned authorities, once again we request you all to resolve this asap otherwise give us some alternate solution and if possible try to communicate by mail because somehow I don't feel comfortable to talk to your executives, as they are rude on calls and sometimes they are not aware with the issues. Regards Residence of A1 Block Ext. Sant Nagar Delhi 110084 On Wed, Jul 9, 2014 at 8:32 AM, Rakesh Mishra wrote: Dear All, It's been more then two months we are facing low voltage problem and our most of the equipment's are not working now. But no one from NDPL bothered to look into our complaint. This is our last and final notice to the concerned authorities otherwise we all residence will approach the consumer court for our rights. Hope to get some feedback from you. Thanks Residence of A1 Block Ext. Sant Nagar, Burari Delhi 110084 [protected] Forwarded message[protected] From: Rakesh Mishra Date: Mon, Jul 7, 2014 at 2:47 PM Subject: Re: FW: Low voltage problem in Sant Nagar Area - Delhi 84 To: Customer Care <[protected]@tatapower-ddl.com> Cc: Rajesh Kanswal <[protected]@gmail.com> Dear Customer Care, It's really disappointing and highly unprofessional that nobody has bothered to check our connection or at-least give us a call to understand the situation but every time we get this reply that our complaint has been attended and problem has been resolved. We are still facing this problem and nobody from your department has approached us to see the issues. Most of our home appliances has been stopped functioning due to this voltage fluctuation. If possible then advise your concerned authorities to check the issue or stop sending monthly invoice for payment. Regards Rakesh Kumar On Sat, Jul 5, 2014 at 10:27 AM, Customer Care <[protected]@tatapower-ddl.com> wrote: Dear Sir, In reference to your below mail, we would like to inform you that matter has been attended and voltage related issue has been rectified. Inconvenience caused is deeply regretted. For further supply related issue you may directly contact us at Sampark Kendra number or write back to us. Kindly update your Registered Mobile Number for important information and support us in saving environment by opting for “STOP PAPER BILL”. We value your feedback to improve our services on continuous basis .May Please click here for feedback. Best Regards, Customer Care Sampark Kendra ( Call Centre ) –[protected] Web - www.tatapower-ddl.com Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: brandline Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: TATA POWER DDL Name Regd.off. : NDPL House, Hudson Lines, Kingsway Camp, Delhi-110009 E-mail ID : [protected]@tatapower-ddl.com CIN: U40109DL2001PLC111526 From: Rakesh Mishra Sent: Wednesday, June 25, 2014 8:12 AM To: Customer Care Cc: Atul Rana; Rajesh Kanswal Subject: Re: Low voltage problem in Sant Nagar Area - Delhi 84 Dear Customer Care, Few days back I have also registered a complaint (complaint no. [protected]) regarding this same issue but didn't hear anything about it. The voltage issue is really terrible in our area and concern authorities not take any further action. Please advise us the next planned action otherwise we all residents have to approach the consumer forum to resolve this issue. Regards Residents of A1 block extension On Wed, Jun 25, 2014 at 7:33 AM, Rajesh Kanswal <[protected]@gmail.com> wrote: Dear Customer care, Just to remind you that this complaint is still unattended & unanswered. Regards Residents of A1 block extension [protected] Forwarded message[protected] From: "Rajesh Kanswal" <[protected]@gmail.com> Date: Jun 21, 2014 5:20 PM Subject: Low voltage problem in Sant Nagar Area - Delhi 84 To: <[protected]@tatapower-ddl.com> Cc: "Rakesh Mishra" Dear customer care, I am writing on behalf of residents of A-1 block ext. Gali no 3 & gali no 4, Sant Nagar, opposite Burari police station, Delhi 110084. This is to bring in your kind notice that from last two months we are facing problem of extremely low voltage & voltage fluctuation (sometime it lowers down to 140 volts). Due to this lot of electrical equipment got damaged. This problem becomes more severe at night. we are not able to sleep properly as our fans & coolers are not working. We tried to contact local authorities but every thing goes in vain. I don't understand that if I am paying my bills in time than I have every right to get full power. Low voltage is as good as no voltage. We hope that you can understand our problems as now it is affecting our physical & mental health. Please address this problem to your higher authorities so that quick Action can be initiated to resolve this. Thanks in advance for your help. Yours truly Residents of A1 block ext Sang Nagar

This is to bring to your notice, that there is a theft of electricity in House number: 140, Pocket-G-21, Sector-7,
Rohini, Delhi-110085. Mr. Tarachand Goyal is illegally using the electricity in the house from the pole with the help of a loose, illegal and unsafe (Black) electric wire from the past 1 year. I have already given written and oral (by phone) complaints but no action has been taken.

Being their neighbors, our lives are endangered. So please take appropriate actions against them.

Sir, I have booked a complaint regarding my TATA solar power system on 02/8/04/14 and the complaint no.is 41684. Till this date no responds regarding this. I spent almost 1lakh rupees for this system on Nov. last 2013. The inverter is AEG supplied by TATA. since 8th i am calling their customer care centre with out any use. please help me regarding this. Thank you. Koshy.P.Mathew, Vilanilathu Plantharayil House, Bethel Rs, Chengannur. Pin. 689121 Phone. [protected]

Consumer no. 2220476, bill for april, 2014 for rs.11018/- in the name of shama iii chs ltd., t.R.S. Marg, kurla [west], mumbai 400070. We are subscriber of tata power company frorm last 3 years, previous month bill is also very high amount of rs. 5000, compare to previous bills for last one year, the bils average amount of rs. 1500 to 1750 each and every month, we are also having two other meters of our society, both meter bills are correctly and the consuming bills have been sending by the company on every month before 10th day since the date of installation of 3 meters, but today we shocked and surprised that the company has sent the message on mobile no. [protected] i see the amount shows rs. 11, 018/-. We have already contacted on march, 2014 when we received the last month [march bill rs. 5000} .

We request you tokindly take the legal action or to direct the company to check the meter or to change the meter, if necessary and huge amount bills send by the company may be stopped and necessary message may be sent in this regard, the amount which is sent by the company is very very huge and high amount, the said meter electricity power is used for staircase lights only and our building is having floors - ground plus 4th floor, hence what is our use the electricity on daily and monthly basis.

Before 3 years back, the reliance company was send the bills below rs.1000 per month. Now we arefacing the lot of difficulties of this old and faihful company like "tata power company".

Under the above facts and circumstances, we request your office to lookinto the matter seriously, the bill amount which has been send by the company since last 2 months may be dropped or to rectify the illegal/wrong amount which is reflected in this current month bill. We hope that your office will take the necessary step in this regard.

Thanking you,

Yours faithfully,


Managing committee member
Shama iii chs ltd., kurla west, mumbai-70.

Dear Sir, The reason I have changed from Reliance Power to Tata Power is that Reliance Power is looting the customer. Everything was fine now these additional charges is making the life more miserable. If Reliance Power is getting Loss why the hell they are taking money from us. If My company get losses will Reliance Power will pay me the losses amount ???????????. I want to know when all these crap will get over. I want to know to whom shall I complaint? From last 8 months I am paying Wheeling Charges still going on. I want to know in my area I have first changed my connection from Reliance Power to Tata Power after seeing my bill all my society people have changed the connection. Can't you afford to put the Wheeling Cable of your own why you have to borrow with Reliance Cable. They take for granted and find ways to loot the people. If this are not getting solved as soon as possible it will be problematic. These are the charges which you need to rectify. Wheeling Charges @ Rs.xxxx R-Infra xxxx Regulatory Asset Charges xxxx

we purchased a solar home lighting system in march 2013 the photo voltaic module was of the tata company...the photovoltaic part comprised of two panels 80watt and 125watt panel...a few weeks back the system became defunct and the dealer when contacted didn't respond for a few weeks...then after i said to the dealer that i will lodge a complaint against him he sent one of his personnel to check the system... during inspection he found that the electric circuit inside the 80w panel had burned out...initially the dealer had said that the module has a ten year replacement warranty...so he took the module with him saying that a new one will be delivered within a day or two...now after two weeks the dealer didn't send the module after being contacted repeatedly saying that he will deliver it soon...a couple of days back he said that he has it at his home and everyday he said that the module will be delivered until the evening...lastly we had to get the panel, at our own expenses, delivered to our home... but we found that the panel was not new but the very old one and that too tampered...now you are requested to convey to the dealer to immediately replace the panel with a new one of the same company and same capacity...and convey to him that else we will sue in the consumer court of ... the dealer is STAR VALLEY KARAN NAGAR SRINAGAR with a franchisee in district anantnag being run by mr. farooq ahmad...thank you...