Tata Swach — Faulty Water Purifier

kumvikash

from Gurgaon, Haryana

Address:

Mumbai City, Maharashtra

I have bought a TATA Swatch water purifier with order no OD[protected]. This water purifier got delivered on 12th june and installed at my home on 15th June. On 17th June I have booked a complaint to TATA Swatch water purifier that the Water Purifier is faulty and have leakages in its tape and also having lots of wastage of water un-necessarily. Since 17th June till today i.e. 22nd June I have made 4 calls to customer care but getting no solution to it.

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Comments

TataSwachCare

from Mumbai, Maharashtra

Dear kumvikash,

We are sorry to hear about your experience. Your issue has been escalated to the relevant department. The concerned team will get in touch with you and work towards a resolution up to your satisfaction.

You can also contact us on [protected]@tatachemicals.com for further queries.

Regards,
Team TATA Swach

TataSwachCare

from Mumbai, Maharashtra

Dear kumvikash,

We would like to inform you that your complaint is resolved and closed from our end. You can also contact [protected]@tatachemicals.com for further queries.

Regards,
Team TATA Swach