Tata Swach — health-hazardous product

Ref.: (I). Model: cristella plus; invoice#s57c00/16-17/602
(Ii). Many communications/ notifications to the organization, and to the m. D. (E. Iyer) yielded nothing.

They seem to be either intentionally-ignoring or turning a blind-eye upon the serious and un-necessarily prolonged (From your end) matter.
(Apart from other shortcomings brought into notice last year and earlier this year): the points mentioned to you in the recent mails (By me) clearly mentioned: (I) misleading publicity/ info about the product.

(Ii) manufacturing deficiencies in the product, and the serious repercussions of that (Borne by us).
Adding to those, we frequently traced ants, insects/ mosquitoes (Apart from other impurities) in both the upper, and lower containers. All this is in quick contrast to the tall claims of removing 100 crore bacteria, and 1 crore viruses. And more shockingly these ants, insects/ mosquitoes (After having passed through all the purification-processes), still come-out from the lower container’s tap along-with the ‘so-claimed ready-to-drink purified water’.
Due to all this rubbish, all the 3 members of our family have fallen ill, consuming this water.
We always took utmost-care up-keeping the tata swach cristella plus device (All the surrounding area thoroughly cleaned & hygiene, cleaned the device on regular intervals), ironically still the ir-regularities continued rising. Their representative-punit has been the eye-witness as well..!

The whole has been a crystal-clear case of some serious lack of attention, rather negligence (While manufacturing) towards the quality-assurance from the organization: tata chemicals ltd., resulting in holding threat to people’s health at large.
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Continuous water is dripping from the ro Ultima. Service guys are not properly able to solve even visiting twice. Please resolve the issue as soon as possible.
I am distributor of Tata Swach and I am very sorry to inform that neither of the official members are responding to my mail for the last 6 months (with 3 remainders).

What they are doing is irreverent.

Officials are creating a bad name to TATA.

Really feeling bad of it.
I have purchased a TATA Swatch water purifier just on 29.10.2017. But before Yesterday the bulb of the purifier is not working. Water is not coming out through the bulb. I purchased the filter as it was from a very reputed company like TATA. . I would like to request the company to replace the Bulb urgently to keep good faith on them.

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