Tata Swach — Pathetic service and irresponsibility

Address:Hyderabad, Andhra Pradesh, 500038

I baught a new tata swach buld couple of montha ago andit stopped working so i complained on last friday and that rep told me that i will have a technican to look over it in 72 hours and now its more than 150 hours and everyday i call them and i get only 1 response we will send the Tech today i am just wondering if you are incabale of doing something you shouldnt make any promisses and if you can not do a service properly so please do remove the service tax so that we can look for someone who can do it in a proper manner
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Dear Mr. Jay Jayavarapu,

Apologies for the experience you have faced with our product/service. We would like to address your concern.

Request you to share your contact details with us and our customer care team will get in touch with you shortly and further assist you with your concern.

Regards,
Team TATA Swach
Dear Mr. Jay Jayavarapu,

We are awaiting your contacts details/complaint number. Request you to share with us the same so that someone from our team will get in touch with you at the earliest.

Regards,
Team TATA Swach
Dear Mr. Jay Jayavarapu,

We’ve been awaiting your contact details. However, as we haven’t received your contact details, we assume that the complaint is resolved. Hence, we are closing it from our end too.

For further queries you can write to us at [protected]@tatachemicals.com.

Regards,
Team TATA Swach.

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    Leela Business Park, Andheri - Kurla Road, Andheri, Maharashtra, India - 400 059
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