Tata Swach — Purifier not working

Address:Thane, Maharashtra, 400605

Hi Team,

I logged a complaint on 3rd March 2016 (CRMH[protected]) from my register mobile number [protected]. But still i didn't got call from technical team. Even after continuously caling on customer care no one responding on complaint. Seriously i got worst ever experience from any customer care service executive. Every time i am listening same sentence technical person will call you in some time but i didn't got a single call yet. This is the way you are treating you customers? I am very disappointed with Tata Swach Service. And i am going stop uses of Tata swach purifier. This is worst ever response i got any product service. No use o[censored]sing such useless product if a service center not giving proper service to their valuable customer.
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The worst support i got from customer service. After following up for so many times still no one bother to provide attention on logged complaints. How irresponsible service you guys providing to customer. Seriously worst service ever i got from customer Service.
I have book tata swach new product on 22/4/16, daily i am calling to tool free no. They say with in 72 hrs, it will be delivered, but till today, 29 th has gone. I have not received it, and cash on delivery. If this is happening to an tata employee then, what about other people. This will spoil tata name,

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