Tata Swach — tata swach water purifier issue

Address:

411057

Hi,

I had purchased a tata swach water purifier from vijay sales around 11months back.

I am unable to use the purifier since last 5 days as there is some technical issue in it & i have been calling the helpline number [protected] since last 5 days.

Every day i have been told that the technician will visit today and resolve the issue but no one has visited my place till date.

Its been a time consuming and stressful task for me to call the helpline number everday and get the same response.

Brand tata was the reason why i took this product but we are not satisfied with after sale support at all.

Requesting you to send your technician at the earliest to resolve the issue.

Sukhdev has been the person who has been cordinating with me on the helpline number and giving false assurances.

My complaint number is crmh[protected].

Regards,
Prashant bhati.
[protected]@yahoo.co.in