Tata Tiago — worst service received - rudra motors - wagholi

Address:412207

I have booked my tata tiago xta model on 02/04/2018 and i have been informed that i will get the car in one week.. But still they are failed to deliver the car. But the worst part is they are telling that car is not even dispatched from gujarat. And now they said if i want i can cancel the order and book with different dealers.

But the price is already revised for the month of april. They are telling that i need to pay the extra amount since they were having some internal order issues so car was not dispatched.
Dealer name - rudra motors
My name is nathiya
Contact number - [protected]/[protected]

When i visited show room for xta and xz i have been quoted with the same price. Hence i requested for that model atleast if not asked them to check with some other dealer. But still no go. Their response now is cancel the order and they are ready to refund the money.

I am ready to escalate in a higher level if i dont get the car in the same price even after wasting 15 days of time.
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Tata Motors customer support has been notified about the posted complaint.
Verified Support
Apr 17, 2018
Tata Motors Customer Care's response
Dear Nathiya,

We truly understand your disappointment and have forwarded your concern to the relevant team and they’ll soon connect with you to address this.

Regards,
Tata Motors Team
Verified Support
Apr 19, 2018
Tata Motors Customer Care's response
Dear Nathiya,

We understand that our team has addressed your concern. Feel free to get in touch with us if you need any further assistance and we will be glad to help you.

Regards,
Tata Motors Team
Complaint comments 

Comments

Hi, My name is Pravin Manwar booked Tata zest xe in Rudra motors two months ago and because of pathetic service of Rudra motors and staff booking cancelled but still booking amount not refund. I think defenet will take to many months or years. No one is responding mail or calls bluddy ###.
Mail. [protected]@gmail.com
Tata Motors Customer Care's response, Nov 13, 2018
Verified Support
Hi Pravin,

We're disappointed to hear this. Please share your contact number and the location details via a private message so that we can expedite your concern with the relevant team.

Regards,
The Tata Motors Team

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