Taxi for Sure booked through Ola app — Irresponsible and Unethical Behaviour

Address:

Kolkata, West Bengal, 700034

I have booked a Taxi for Sure by using Ola App as there was no availability of Ola Cabs. Anyway, I got an SMS Booking TFS -PP-C45282486, Driver Alok Ray, [protected], Car No. WB04F5201, I called the driver and he said he will reach in 10 minutes. At the time of booking I tracked the car is not very far to my place. I gave route direction to the driver and he said he will give me call when he will reach close to my place. After 15-20 minutes I kept on calling the driver 5-6 times but he didn't pick up my phone. It was such an harassment. I had some luggage with me as I was going to an official trip. Unable to find an way out I had to do some other arrangement and couldn't reach my destination in time. I have been hiring Taxi for Sure and Ola quite regularly but have never thought of such an incident. Driver Alok Ray is such an irresponsible person. He didn't even bothered to pick up my call...