Taxiforsure — Complaint Against Taxi For Sure regarding Worst Service which made me Big Loss..

Address:

Bangalore, Karnataka

Today morning I booked Taxi for Sure Taxi at 9.45 am from my home which is in TataNagar, Bangalore. Taxi for sure app showed me that, driver will reach me in 10 minutes. But i did not get any call after 5-10 minutes also..! so I tried calling the driver of Tata Indica, KA-53-B-3953. But his number was unable to connect. I tried more than 10 times, But no response..! Then I called Taxi For Sure Customer Care at 10:06am. One of the representative promised me that, he will send a cab to pick me within 15 Minutes. As I was getting late for my meeting which was fixed at 10.30 am in Manipal centre, I requested him to send as soon as possible. and He politely said, Sure he will an arrangement. But after 15 mins also, no response..! I called customer care again and I got a answer from another representative saying, within five minutes cab will reach my place..Time was 10:21 at that time..! no response after 10 minutes also..! I lost my patience, and called Customer care again..! The response was unbelievable and unacceptable..! She said, sorry for the inconvenience, all cabs are busy at that time...' I had no option except raising my voice..! Then the call transferred to Senior manager. She said, sorry mistake, we will offer you a free ride, blah blah..’ I was not at all interested in free ride as my client left the meeting spot which was fixed before..! That meeting was fixed for my News Portal ad space selling..! That deal was for really Big amount..! He was our delegated client, and he promised us the major advertisement space filling..! When I failed to reach the spot, he went out of the place..! He was not ready to listen to my friend’s words also, as he waited for me for more than 30 minutes..! By that time I got apology message from Taxi for sure, which was not really necessary for me..! later I took an auto and reached the place by 11.25am. By that time client left the place..! I don’t want to discuss anything here except there worst service..! If they cant provide the taxi in time, why they took time 3 times..? without tracking any vehicle, how can they promise a customer, saying Cab will reach, Cab will reach..! What is the purpose of showing estimated taxi arrival time..? I lost my carrier’s important opportunity just because of Taxi for sure irresponsible service..! My boss is firing me now, and he sent a notice also..! Its affecting my carrier also..! I got another call from taxi for sure saying sorry..! I was not at all interested in their sorry, which is no use..! So I am filing a complaint against Taxi For Sure. I have all proofs and recordings and conversation between me and Taxi for sure. They should learn a lesson..! I can go to any extent..! They should give the compensation for the loss of my carrier..!I literally lost something which was my greatest effort to get the deal..! Please take action and help me.. Complaint Against : `Taxi For Sure’ Cab Services Complainant name : Keerthi Kumar SU, Editor-in-Chief, The New Indian Times. No.206, Manipal Centre, Bangalore Mobile No: [protected] Booking ID : TFS-PP-C[protected] Regards Keerthi kumar