Taxiforsure — Missed Train due to TaxiForSure

I also sent message to TaxiForSure.
Here is transcript

I have booked Taxi using Taxi For Sure site on 16-Apr-2015 using
Internet and booking got confirmed. I kept 1 hour 15 minutes as buffer
time.Start: Kalena Agrahara, Bannerghata Road, BangaloreEnd: Yeshwantpur Railway station.I
got email for confirmation. The schedule time was 6.30 AM on
17-Apr-2015. Morning got message Taxi arrived, but I tried to call the
Driver number but he did not picked up the phone. Again I
checked with they help line [protected] and they told me another taxi
will come in another 10 minutes. Waited another 10 minutes. No luck.
Again I called [protected], they told another Taxi will come in 10
minutes. They told me driver Gurumurthy will come, and I got message
with his number. I called gurumurthy, he told he is not coming as he was
at Bangalore Airport. Again I called helpline, again they were
promising another Taxi driver will arrive in 10 minutes. I almost lost
the time and decided to go with my vehicle only when my buffer time
lost. I missed the train.I am helpless and do not know how to
proceed. I lost my money Rs.7000 and more than that my kid's summer
vacation plan, everything got spoiled.This is really annoying and also first time I noticed this kind of service from TaxiForSure.Here is details of driver I got in messageSuresh CN: [protected]Chandra: [protected]Gurumurthy: [protected]KumarSwamy: [protected] (last message 7.16 AM)Chandan Kumar


[protected]

I am Thyagarajan booked a taxi at 17.00 hrs fromKoramangala . I have received a confirmation also .but till this minute neither the drivercalledme .wheni I contacted customer care they promised to send another taxi. .But the contact number of that driver also. Found unreachable. I do not know what to do. The result is the lady passenger is stranded . That is the caliber of taxi for sure
Thyagarajan

Dear Chandan,

If our team has not already reached out to you, please write to [protected]@taxiforsure.com with CC04/2015, Booking ID, city and your phone number in the subject line for a speedy resolution. The concerned team will reach you within 48 hours to address your concerns.

Warm Regards,
Team TaxiForSure