[Resolved] Taxiforsure — modification & Canceling of Taxi by TFS

shilps.gul

from Delhi, Delhi

Address:

New Delhi, Delhi

TFS-PP-C1867019 from malviyanagr @ 9am June 10, 2014 was confirmed but cancelled 5 minutes before the arrival time. I booked a day in advanced(June 9, 2014) then also TFS ditched me on time. I had to go for an important meeting. I used to take TFS on daily basis but from last few days you have started taking booking lightly and started delaying my bookings. TFS you lost a loyal customer, now all you can earn is commodity not customer. I suggest all other customer who are watching this post please go for Easy or Meru Cab at least they inform you much prior in case of any modification in arrival timing. Regards Shilpa [protected]

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Complaint marked as Resolved

Verified Support

Jun 16, 2014

TaxiForSure Customer Care's response We take our advance bookings very seriously and are really sorry to hear about your expirience. Thank you for sharing your Booking ID here. We shall look into the issue and the cause at that point and reach out to you to address it for you.