Meru Cabs Complaints & Reviews

My name id Jacob Brahmakulam. My mobile no is [protected] and e-mail id is [protected]@gmail.com.

I usually get a receipt by mail from Meru after completion of each trip. But for the last trip I made from Mumbai airport international terminal to Hotel Fern Residency Chembur on the afternoon of 08 June 2025 Sunday, I didnt receive any receipt. The trip cost was Rs 980/=. Please arrange to send a receipt at the earliest to my...

I have travelled on Meru form Delhi Airport. I received a received a link on my mobile but it is not opening. My mobile number is [protected]. Please share the receipt. anugu.[protected]@gmail.com...

Link shared on message by Meru cabs is not getting opened. Unable to generate bill...

Respected Sir, Today date 15/04/2024 at 2110hrs Me and my son were at Traffic signal near the PVR SANGAM CINEMA. There a Meru Taxi Driver He was continuously making making hons even when he was 500mtr away from us. He used abusive words for me ans my son and misbehavior with us that person had the audacity that he told me "do whatever you want I am not scared of anyone" Just like. a Criminal man. Meru Taxi Cab. No. DL1RTC5477 (Photo attached) This type of behaviour should not be tolerated at any cost. I urge the Police to take strick action against that man.
Yours sincerely

Meru cab in Mumbai, driven by Durga Prasad MIshra seriously overcharged from me on March 11 from my travel from Terminal 2, Mumbai to hotel Taj Lands End, Bandra. The normal charge is around Rs 250 for this distance but he somehow managed to show Rs 993 on his phone and forced me to pay this amount. He created scene at the hotel when i protested. But i had to pay to avoid the more scene.
The number of this driver is [protected]. I am hereby attaching the receipt given by him to substantiate my claim.
Your are requested to refund the overcharged money to the tune of Rs 750 to me at the earliest.
Thanks
Bishan Kumar
Senior Journalist
[protected]
New Delhi

I booked Meru cab Indira Gandhi international airport terminal 3 to kashmiri gate and it's around 25 km but Meru cab charged me 988 rupees.

Reference : Meru Cabs booking reference number 65134158, Cab No TS08UF1981

I had a horrible experience with Meru Cabs last night when I was trying to come from Hyderabad Airport to my residence. My company had booked a cab for me but because of issues with my mobile number I could not contact the cab driver. I booked via Meru Cabs and put my luggage in the cab after which I got an email from my company that the cab driver was waiting. I wanted to cancel my ride with Meru Cabs as the car did not even start from the airport. However the cab driver created a nuisance saying that the trip OTP was shared with him and he would not cancel . He said I would have to pay Rs 895 towards charges for 25 km drive. I cancelled my company cab and went ahead with Meru, considering that I would have to pay Rs 895. When I reached home I got an invoice for Rs 896 but the cab driver demanded Rs 1200 and created a nuisance again. Since it was 3 am I had no choice but to pay this amount to the driver. The highly unprofessional behaviour of this driver and Meru Cabs is disgusting, and the demands for additional money without any invoice are unacceptable. Hence I am raising this complaint. I am attaching the invoice I received to my personal email id.

We had booked cab MH02FX2551 for Thane from T2 yesterday night. The driver adamantly took a long route despite our protests. The normal route is via Sakinaka, Powai, Eastern express Highway. But this driver took us to Kalina, Kurla, Ghatkopar and then to Eastern express Highway. This resulted in a ride of extra 10 Km. The regular fair is around 800 Rs while we were charged Rs 120 + Rs.1653=1773 almost double.I demand a refund in this case

I have booked a meru cab from Delhi airport terminal 3 to Nasirpur. The counter staff there told me that amount will be 500. At the same time Uber showed an amount of Rs 469 to the same destination. As there is not much difference I picked up meru cab. After reaching the destination the driver told me to pay Rs 674. When I questioned about the difference in amount told by the counter staff and him, he told that it's metered bill. Really looted me by saying the less amount first

Today I booked Meru cab from T2 Mumbai to Thakur house, Akurli Road, Kandivali East.During I have paid 120 and it was said to Taxi bill will as per meter Reading.But after reaching destination bill generated it was Rs 831.However there was Nil traffic today and it took only 20 -30 minutes to reach my destination.The fare was overcharged .I am regular flier .I have never paid so much high bill to ola and any other taxi even in pick hours.
I think this is very disgusting and company like meru is cheating the customer and false bill is being generated.
There is not issue if overcharging of Rs300 more, but this fraud with customer.If my complain us not resolved within 3 days, I may go to consumer forum
What is the basis of high charging of bill.

प्रिय पीसीएमसी टीम,
मी सोमेश्वर मंदिर निगडी पुणे-411044 जवळ सेक्टर क्रमांक 22 मिलंद नगर परिसरात राहतो. रात्रीच्या वेळी रस्त्यावर आणि गल्लीत अनेक भटके कुत्रे आहेत. रात्रीच्या वेळी तो मार्ग ओलांडणे खूप कठीण होते कारण सर्व कुत्रे त्या व्यक्तीवर भुंकायला लागतात. इतक्या कुत्र्यांच्या गटात कोणी अडकल्यास ते प्राणघातक ठरू शकते. जवळपास 8 ते 10 कुत्रे आहेत. ते मध्यरात्री भुंकणे आणि रडणे सुरू करतात जे खूप त्रासदायक आहे आणि परिसरातील गाड्यांच्या शिठ फाडतात रहिवाशांच्या आरोग्यावर विपरित परिणाम करते.
मी तुमच्या टीमला विनंती करतो की लवकरात लवकर यावर योग्य ती कारवाई करावी.
हे होते

I, Gaurav Issar, landed at International airport Terminal 2 on 18th July 2023, where after clearing customs I went to Meru counter for booking a cab.
At around 1500hrs the person at the counter told me I've to pay 120₹ cash for convenience and around 600₹ for the cab.
I gave him 1000₹ (two 500₹ notes).
I was talking to my friend so I didn't noticed that he has given me only 380₹ back.
When I reached my destination the cab driver asked for 609₹ and then I realised that the operator at counter has robbed me of 500₹.

Please if you can then return the money by Gpay or Paytm on [protected]

I have not received bill for my trip from Delhi Airport to RK Puram on 24th June night.
Pls send the bill to my email id [protected]@hotmail.com

Regards
Sankar
[protected]

We senior doctor couple booked meru cab at counter at T2 terminal exit thru MMT code and confirmed everything with lady including all charges. When we reached at taxi the driver demanded extra money and tolls etc, . argued arrogantly joined by other meru drivers and so called very threatening meru security night IC( Ali ) . They all started blaming MMT and meru counter lady and argued with us with humiliation and not bothered attitude, forcing us to book ola in front of them. This attitude, and actions of looting customers at odd hrs is absolutely unacceptable and was cheating. Meru must take action against both security IC and driver so others will not suffer. Taxi no was MH 48 CB 9101 and arrogant security night IC Ali should be taken to task. We came home in half of charges which we were ready to pay to meru, this was very very disheartened experience at odd hrs fir senior people like us. Hope meru looks in to it and improve customer experience.

We took the cab from blr airport to our location le left just at the mid way just 15 min away from the airport he gave a reason that his breaks are not working and took 1000 rs from us he was not giving out luggage he was running away leaving in the middle of thr highway he told first pay the money then I’ll give ur luggage and we had to book another cab at this time around 8 30 we also have 2 children’s with us this is what happens I want my money back refund it to me
Vehicle no KA06AA7129

Mohammed saddam is from meru. Pick me from hyderabad airport in night 9:30 pm. And at 10 pm in middle of the road he force me to get down and pay.
I paid him to protect my self
Being a woman how he could do with a girl and force me to get down in middle of the road in night.
This kind of service u people provide go the customer and women. Wht kind of safty u took for a WOMAN and GIRLS
NEED MONEY BACK. And he should be punish for his deed.
Or I will go to POLICE

Mohammed saddam from meru cab force me go get down in the middle of the road in the night 9:30 pm. And force me to pay for the ride to protect me from him I paid and get down.
Pls take strict action against him and put fine.

22nd February we booked cab from airport on meru cab booking office from the number [protected] driver arrived and we boarded in car, driver keep on roaming across the same road in chanakyapuri by telling by the map total distance from airport to chanakyapuri was around 9km but he charges for 13km.
He charged 1002 from us which was too high.
Kindly refund my money

I took a Meru cab on 11 Feb from Delhi airport T2.

OTP was 43581.

On arrival at my destination in ND110003, the driver claimed the app was not working as he said he had swiped it by mistake. He then called a number, did not cite the OTP nor his registration number, told me it was Customer Services, and charged me 950 rupees.

I was surprised as this was more than the fare from the International terminal, for a far shorter duration and distance of ride.

Subsequently I received no payment confirmation from Meru. It is clear that I was scammed by the driver, who not only charged me a much higher fare, but is also scamming Meru by not showing his trip as completed.

I would like this driver investigated I would like a report on what happened here, as well of course as any refund due.

I have landed at Hyderabad International Airport from Tiruchirapalli at 11.00 am, collected my baggage at Belt no.5 and reached your MeruSpot / Counter outside and booked for Taxi to my home at Sanathnagar, Hyderabad. The Taxi is readily available nearby to your MeruSpot/ Counter and I boarded immediately. There was no Wait Time. However, I have paid the taxi fare of Rs.1359.40 as demanded by the Taxi Driver. After sometime I saw a bill message from you on my mobile and surprised to find that you have charged an amount of Rs.286/- towards Airport Parking Charges and tax also.
Details: Trip date 05.01.2023. Trip Report Receipt no. M52768681. CAB NO.TS29T9815. BOOKING REF NO.63710218. It is unfair to charge Airport Parking Charges as I did not book the taxi on my mobile. I booked it at your counter and immediately boarded. Pl look into it and refund the amount immediately. My name is Venkateswarlu Mandalika and booked through my mobile no.[protected]. But billing happened in the name of Mr.Usha. How this malpractice at you end. Pl refund the excess amount charged towards Airport Parking Charges. of Rs.286./- with tax charged on it immediately. I have paid the amount through my G-pay account.