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Meru Cabs Complaints & Reviews

www.merucabs.com
3.7
Last updated May 30, 2022
Complaints 290
Resolved
214
Unresolved
76
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Meru Cabs reviews & complaints(290)

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C
Chetan Dharamshi
May 30, 2022
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Meru Cabs — Non assignment of cab on time

I had booked Meru reserve for 4 days starting today with booking ID of 62810496 at 7.50 AM.

On not getting cab details at 7.55 AM, i called customer care who informed that cab will be now assigned and reach destination after 15 minutes. This is more than 20 minutes delay which has upset my commute for an important meeting.

This is extremely poor service from Meru and i would like the amount paid for the reservation...
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Ash sheikh
Apr 28, 2022
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Meru Cabs — Blocked my account

Marrow online platform for neet pg
www.marrow.com...
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kau_san
from Mumbai, Maharashtra
Mar 16, 2022
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A most arrogant and stubborn cab no. MH47AS1308 @ 20:48 meru driver obstructing the lane and parking his car and disturbing the pedestrian and other vehicles entering the lane at Handloom house, Fort, Mumbai -400001.
Behaving arrogantly and abusing on asking him to clear the way.
Kindly take some necessary actions as this also spoils the reputation of the MERU service.
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    Shilpa 000
    Mar 4, 2022
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    It looks like this car number DL1RTA5899 belongs to you and is running under your company since we saw your car sticker on it. He has damaged our car and has run away. This incident occurred on March 3, on Safdarjung road near Dhaula Kuan at 3:00 p.m.
    I request you to kindly resolve my complaint at the earliest through refund.
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      K
      Kanhha
      from Kolkata, West Bengal
      Mar 1, 2022
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      Meru Cabs — I need bill

      Me 28/02/22 ko turminal3 gate no_2 se Delhi sarairohila railway station ko aaya tha but mujhe meru cabs ki or se koi bill nehi mila mujhe bill ki jarurat hai kindly send me the billing
      Customer service ko v call lagaya but koi santost janak jawab nehi aya...
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      Anantsingh1293
      from Noida, Uttar Pradesh
      Mar 1, 2022
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      Meru Cabs — Extra money charged with no intimation

      I booked a cab from Indra Gandhi Airport terminal 2 to palam vihar Gurgaon as asked on the counter the fare was 580 but when the trip ended the bill amount by told by driver was 955 and when i called in the customer care there was no helpful response as the representative said your car had a long route which is why the price is higher the route was taken by the driver in which we had no say so why should we be charged the extra amount just...
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      Richmond Saiborne
      from Shillong, Meghalaya
      Feb 21, 2022
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      Last month on 4th of Jan I’ve booked a cap from this Meru cab app from Puducherry to Dhaneshkodi and I’ve paid in advance for ₹2000 and due to some problems that we couldn’t communicate with the driver cab as he don’t know English I’ve cancel my trip and I got a message that I’ll get my refund after 5-7 working days and I’ve waited for it for like one month and haven’t got any call or message for refund so I’ve file a complaint Against it they told me that I’ll get after 2-3 working days but again and again I’ve been waiting for it till now too they said the same like that so I’m complaining that I want my refund back.
      Here’s my Gpay number - [protected]
      Thank you
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        P
        pankajgk270678
        Sep 15, 2021
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        Meru Cabs — Payment receipt not given by driver

        I travelled on 22.08.2021 from Terminal-3, Delhi Airport to Hotel Claridges, APJ Abdul Kalam road, New Delhi. I have paid Rs.556/- as fair using BHIM UPI app from my UPI Id [protected]@upi. As per UPI app payee UPI Id is [protected]@ybl, the transaction Id is[protected], There is Remark for payment is 'Payment for PP[protected]'. The time of payment is 10:12pm date 22 Aug 2021. With these details please mail me the invoice/payment...
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        I
        imFiroz Shaikh
        from Mumbai, Maharashtra
        Sep 10, 2021
        Sep 12, 2021
        This thread was updated on Sep 12, 2021
        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        Meru Cab — MERU CAB using theft car it is most shamfull for this company

        I am the owner of car and just received from MERU CAB to renew the car permit. How shameful to Meru Cab that they do not have courtesy to enquire from car owner to allow to use it in Meru Cab. This insane deeds making life of its customer in real danger. A theft car driver can do any thing with customer and driver will not be traced out. Original owner will not be know that is happening. SO BE WARE OF SUCH COMPANY WHO TAKE SUCH THEFT CAR...
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        Anwesha Panda
        Sep 8, 2021
        Sep 8, 2021
        This thread was updated on Sep 8, 2021
        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        Meru Cabs — I am complaining about blockage of marrow Is

        I have shared my correct I'd proof and neither took screenshots nor shared my account with others. I don't know the reason why this has happened and the team is also not responding properly.
        I have never expected this kind of thing from such a company. I request them to check after the issue...
        +1 photos
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        Parthvyas1994
        Aug 22, 2021
        Sep 8, 2021
        This thread was updated on Sep 8, 2021
        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        Meru Cabs — Paytm connected meru app - no information advised by meru

        I had booked a cab through Paytm as it had an option for Meru cabs listed in its services section.Rs 577 was deducted and paid to Meru for the same however I did not receive any confirmation from both the apps.I called customer care number for meri app and spoke to an agent ghanshyam who was not able to find any details for my booking from neither my phone number nor from the payment details provided by Paytm.

        When I called...
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        Gaurav Neo Gupta
        from Mumbai, Maharashtra
        Aug 13, 2021
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        Meru Cabs — Mental and physical harassment of customers waiting for cabs at airport for more than 1 hour.

        I made two bookings on Meru cab for my family traveling from Bengaluru to Jaipur. The first cab for Bengaluru airport arrived 20 min late after 4 calls to customer care. The worst came at Delhi airport where the cab was booked for 1430 and it was delayed for more than an hour. I and my wife both called up the cab customer support and drivers every ten minutes and they kept on giving false promises of arrival in 10 minutes. It's my worst cab...
        +1 photos
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        S
        sabyasachi1111
        Jul 27, 2021
        Jun 15, 2022
        This thread was updated on Jun 15, 2022
        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        Meru Cabs — Money Refund

        I sabyasachi Badajena had traveled from Rajiv Gandhi International airport, Hyderabad to CSI Wesley cementry, trimulghery on 25.07-2021 via meru cab with driver Badri, contact number : [protected].
        After reaching at destination my payment Rs 1200 via phonepay couldn't be transferred twice (1200+1200 =2400) with the status showing "under processing". So paid the driver Rs. 1200 in cash.
        The driver assured to return Rs. 2400/-...
        +2 photos
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        Onkar sonawane
        Aug 1, 2020
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        Meru Cabs — Broked my Bluetooth earphone by cab driver

        Hi,
        My name is onkar sonawane. Your cap driver was broken my samsung level u (Blutooth earphone) on road, i was said to stop the car and car was not in high speed but he couldn't stop at all. My earphone was broken very badly and it could not be repair.
        I want the charges of my earphone which it's price . Im sending the pic my Blutooth earphone condition how is and the no. Of taxi . If you want to know more abut it call...
        +4 photos
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        Bhardwajrashi
        Jun 9, 2020
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        I recently booked a cab from chandigarh international airport to peermuchalla, zirakpur punjab. I had made the booking through makemytrip. I had already paid 470₹ for the trip and then paid 50 for airport waiting charges and another 150 on ending the trip but did not receive any invoice or recipient as to why i was charged this much and amount breakup.
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          A
          anil1292
          Feb 29, 2020
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          Meru Cabs — bad service from terminal 3 delhi

          I took a mere cab from terminal 3 delhi airport to a block sector 40 noida. My phone number recorded was [protected] and otp 37869 29/02/2020, 14:10:34. The cab driver was driving me round and round in noida and was not able to reach sector 40 nor attempting to make a sincere effort to get directions. Ultimately on reaching city centre metro station i had to request him to stop and allow me to get down. I was charged 1013 rupees though i received...
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          S
          Sharwan [email protected]
          Jan 17, 2020
          Feb 17, 2020
          This thread was updated on Feb 17, 2020
          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
          Report
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          Meru Cabs — not got receipt of travel from mumbai t2 airport to mahape industrial area

          To-

          The meru cab care officer

          Please provide receipt of following travel.

          Date of travel - 16.1.20 at 1226pm
          From - t2 mumbai air port to mahpe industrial area navi mumbai
          Air port charges rs120 receipt by meru receipt no - mme1c47feb
          Cab no - mh03bc6132
          Name of chauffer - siddharth chandrakant shivsharan

          Total fare = 560 + 35 municipal toll chargesbr...
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          Divya srisrimal
          from Delhi, Delhi
          Oct 1, 2019
          Oct 1, 2019
          This thread was updated on Oct 1, 2019
          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
          Report
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          Meru Cabs — driver not agreeing to drop to location

          We we're standing at the airport for 20minutes
          And we're sent 400mts front for taxi and again back 400mts.
          Reason : drivers ahead disagreed saying ac non ac are different vehicles.
          Pls go back
          Once we went back the drivers refused saying location too close to drop so wait for other taxi.
          Is this the way customers are treated n is this why bangalore airport authority give you place on the airport.
          Car...
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          abparkar
          Mar 10, 2020
          This thread was updated on Mar 10, 2020
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          Meru Cabs — payment receipt not provided

          Kindly provide me my travel receipt,

          I travel with meru on 18/06/2019 at 11:39:02 from delhi airport terminal 2 to uae embassy, new delhi, sector a, vasant kunj, india.

          Car driver does not have facility in car to provided me bill.

          Otp : 39924

          Kindly provide me 386 rupees pay receipts which i paid to meru taxi driver

          Best regards
          Abhijit parkar...
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          S
          Sethy
          from Mumbai, Maharashtra
          Feb 25, 2020
          This thread was updated on Feb 25, 2020
          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
          Report
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          Meru Cabs — e receipt not received

          I had a trip from sbi staff college begumpet hyderabad to kacheguda rly station hyderabad on 06.07.2019 at 9.10 am morning. I had booked it over phone no. [protected] from my mob [protected] after completion of my trip i have updated my mail i'd in the site as given in message. One more message i received about the cab no. And mob no. Of driver. The cab was ap28va1499. I am yet to receive the e receipt for the fare paid. The money receipt for...
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