Taxiforsure — overcharged and bad behaviour of driver

Address:

Pune, Maharashtra

ticket number TFS-PP-C12073698 i have booked a cab from nibm to pune railway station. the driver called us from unknown number, so we didnt picked up the call.he called at 3.45pm and we called him at 3.50 then he mentioned his name is avinash and he is a driver.we told him you can come before 4.30 as we were not in a hurry, the cab was booked for 4.00pm, and he said it would take 15 minutes to reach our home. he came at 4.15 and he called us and we took the cab at 4.17. we reached railway station and it was total 7km. first of all he asked us RS.150 when i asked him how, he said its 150 only. then he called someone and that person told me to give him rs.92 as it was 7 km and since i had rs, 50 in my wallet, so the person told me i need to pay him RS.40. but then the driver started arguing with us, no we have to pay rs, 90, and he told us that tell company not to deduct rs, 50 from my wallet and he needs money for his family, and all that. his behaviour was really rude and we faced so much problems with taxi for sure. we paid him rs, 90 and taxi for sure has deduced rs.50 from my wallet as well. so we actually paid RS.150 to taxi for sure and lateron when the driver found he has to face problems in future, he told us that its waiting charge. we have not made him wait even for 5 minutes. he was saying he was calling from 1.30pm we have all the proofs and phone record as well. and i think the driver was drunk too. i am going to take legal actions against taxi for sure for its rude behaviour and unpleasant journey ever. i am taking this issue on social media and print media as well, as the customer care representative even took side of driver when the driver was arguing with him. the driver also misbehaved with my sister and humiliated us, so now i am going to take some serious actions against you.