Taxiforsure — Poorest service from each aspect...

Address:

New Delhi, Delhi

Dear, I have booked 2 sedan taxi last night from Hazrat Nizammuddin to Brij Vihar GZB for today 1030 AM. Both the taxi came on time to pick my guest and without waiting them my guest left in the taxi towards Brij Vihar. First taxi was leading while other one was following the same. After arrival to the destination both Taxi asked to pay 455/ and 505/ respectively. Which my guest paid and asked for receipt but driver denied for receipt. Later on, I received 2 SMS to pay 529/ for traveling 34Km for 1 taxi. and 289.0/ for another taxi to travel 19km. Both the taxi were running together. Both taxi were not kept on waiting at any point. but then also both charged more than what is near to actual and what has been given in SMS. Please let me know following things 1. I had traveled on same path on 1st Feb in Sedan, I have been charged only 289.0/ ( booking done from [protected] or [protected]). then why today it has been charged 455/ and 505/ 2. How the taxi no.1 traveled 34Km? while second taxi was following the same. 3. Why payment slips were denied by drivers? 4. On calling your CCO, executive started to add "n" number of charges, i.e 50/ for going Railway station, 50/ for peak hour, 50/ for MCD bla bla, while taxi had traveled from station to colony gate, no parking, no MCD fee applicable. 5. I need scan copy of toll, as toll has not been paid by drivers. Further, I am very disappointed with your CCO and poor quality that what is told on phone is just different what I received on SMS and what driver asked me to actually pay. I need remaining money back other than 289/- 289/ for each taxi. Regards Tarun