Taxiforsure — taxi didn't came even after confirmed booking

Address:

New Delhi, Delhi

I recently hired a cab from Taxi for Sure for my travel needs in Delhi on Oct 16 2014. I booked a cab 8 hours in advance from my home i p extension to new delhi station to meet me at 6:30 am. I was assured that a message with driver/cab information will be sent to me 30 mins prior to the booking time. On that day, there was NO sms from Taxi for Sure with driver information, there was no phone call from you people that a cab was ready etc. When I called ur number[protected], the number kept getting disconnected after 10 mins one of the executive respond and promised to avail in 10 minutes10 with sorry etc on my second reminder I have recived 1 sms that booking modified and pick up time is 6:45 inspite of 6:30 have called up driver he said he just recived the booking and he is at Nizammudin station ..further you can understand ..have missed my Jaipur train and have lost my 10000 inr deposit for some business tender... I have BOOKED A CAB WELL IN ADVANCE YET YOU PEOPLE SCREWED ME.AND YOU WERE NOT EVEN PROFESSIONAL ENOUGH TO CALL ME AND TELL ME THAT A CAB WAS NOT AVAILABLE. If I wanted to take a local cab, I would not have hired your people at all in the first place. I HAVE POSTED THIS ON ALL ONLINE FORUMS FOR THE WORLD TO SEE. I HAVE ADVISED EVERYONE I KNOW, AND WILL CONTINUE TO DO SO, NOT TO USE YOUR SERVICES. I have resolved to stick to MERU cabs - their service is FAR, FAR better. I would advise that you people send your management to learn something from these people. AND, I want a reply on this asap.. I will bring this message in media too as these basturds didn't come back on my complaint on there feed back complaints sections too.. Below is my booking details : Fyi...The booking id for this trip was: Thanks! TFS-RT-C3801636 @ 5:30 a.m., Oct. 16, 2014 is confirmed. Driver, fare details 30min prior. T&C apply. Get our app @ www.tfs.my/app [protected]