[Resolved]  Taxiforsure — Taxi Drivers Mis-behaviour

Address:

New Delhi, Delhi

I was forced to leave the cab due to drivers mis-behavior. His name was Sagar Kumar Mandal and the vehicle number was DL-01-YD-5850 Yesterday at 8:15 PM I booked the taxi for 7:00 am today which is 11 hours prior to the pick-up. cab driver called me at 7:13 am as he was not able to find my home. I explained the route to him . I asked him to call me once he reaches my destination which he didn't. This was already 13 minute post the scheduled time. Since he wasn't very far from my place when he called me, I went down to check if he has arrived at 7:20 AM. I was waiting at the gate of my society with one of my friend where I asked him to reach. I was not able to find him upon which I called him at 7:24 AM. He said he went on the other side of the society. He came back after 2 minutes and asked me to pay late payment charges. My friend was already waiting at society gate who happened to see this driver coming just 2 minutes back. We both refused to pay the charges on which he threatened me that he will file a police complaint. I asked him he can do what ever he want and de-boarded the cab as I wasn't felling safe anymore. He asked me to pay him Rs 250 if I want to get down. He said to me that "dekhlo madam apne paise nahi diya to main apke saath kuch kar dunga". I do not deserve to listen this from a taxi driver I celled up call center at 7:32 AM. I spoke to Ajay and said to him that I am not feeling comfortable and I am going on my own which he agreed. I asked him if I need to make any payment to Taxi for sure and he clearly said no as it was purely drivers fault. I decided to take the near by metro at New Ashok Nagar and this driver was following me and my friend. I called up the call center and somehow I got Ajay again at 7:42AM. I asked him to stop this man from following me however he continued doing that. When we both got down at the Metro station he asked me to pay him Rs 300 or else I will have to face dire consequences. I have been commuting from last 9 years in Taxi and no one has ever done this. First your taxi driver was late, then he wanted me to pay for the late charges, kept following me and threatened me that I will have to face dire consequences. I was supposed to reach office at 8:30 AM today and ended up in office at 10:00 AM. Please can you help me understand what went wrong here. I am happy to pay the charges to you if there is anything that went wrong from my end but I need an answer.