Taxiforsure — Unreliable service levels

Address:

Ghaziabad, Uttar Pradesh

Hi Today 14th Sept 2015, I booked 5:15 am cab for my father in law Mr. Kailash Kargeti from Indirapuram to Anand vihar railway station. When there was no call from driver in morning, I called customer care to enquire but got assurance that cab will reach on time. We waited but no one turned up except a message at 5:10 am that cab is delayed and we can cancel it. It was complete harassment since Mr. Kailash has to board train at 6 am. He is a senior citizen but due to this unprofessional behaviour, he has to go around to find then a suitable mode of transport. He somehow managed to get auto for drop. I strongly condemn taxiforsure behaviour and recommend not to rely on them. Bhuvan Sharma [protected]