Taxiforsure — Wallet money not credited / TFS denied

Address:

Pune, Maharashtra

On 6th January, 2015 I was trying to recharge my TFS wallet, using mobile app from my HDFC Bank account. They were giving some offer which were valid till 7th Jan, 2015 only. I have done a total of 6 transactions of Rs. 1000, 500, 1000, 1000, 1000, 1000. (Totalling Rs. 5500). Now, the 1st two transaction got credited to my account immediately. But, the not the other four transactions of Rs. 4000. After raising an issue and calling customer care many times, they credited Rs. 3000 + promotion money to my wallet. And told me that rest Rs. 1000, I will get in 24 hours. But even after calling everyday, submitting bank page screenshot, bank's monthly statement they didn't credited the amount (Rs. 1000) to my wallet. Today, after 7 days when I again called customer care the person told me they will not give me Rs. 1000 as bank transaction got failed. They denied to give me the transaction ID of the failed transaction too out of all. As per my bank, all transactions were successful and credited to Vendor's account. Please, help me from this cheat taxi service.