[Resolved]  Tci Xps — 20 days over not yet delivered

Dear Sir,
M/s. Zircon Ventures from Mumbai sent a consignment to Hyderabad with above cited LR no.[protected] Dated 17.08.2018. Till today we have not received. waited couple of days and called your customer care they said it reached to Hyderabad it will come to you. Once some one called asked can we deliver I said today we are not available kindly come tomorrow.
Waited long time and complained to TCI EXPRESS Customer care they have given complaint no. 316657.
After complaint also near I have waited a week days and today I called 2.03 pm of 06.09.2018 at [protected] responded Madam Mohini to the all initially conversation was good after asking complaint ID or connect to your manager no response silent quite some time finally disconnected. Again I called at 2.24 pm on [protected] one lady answered call, I did not complete my conversation she connected to other lady, then she gave a phone no. [protected] then I called disconnected twice.

What is my material position TCI express is leader.

YOUR CUSTOMER CARE RESPONSE IS VERY VERY BAD AND IRRESPONSIBLE, NO FEAR OF JOB AND NOT AT ALL FULFILLING THE PURPOSE.
Either I can get my material or not.

Please respond and resolve the issue.

Thanks for everything.