[Resolved]  Tci Xps — [protected] Docket not delivered on time and support person abusing on call

Hi Team,
Docket number[protected] was booked from Mumbai on 24 Aug 2021 reached Bhopal by 27 August still not delivered till today 2nd September 2021, when I enquired about this and raised a complaint via Customer care lady who gave me call started abusing me and was talking in a tone acceptable for customers.
Also I got number of Bhopal guy Kamlesh he also didn't gave proper response although talked in a very rude manner. This is how TCI express deal with its Customer.
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Oct 8, 2021
Complaint marked as Resolved 
TCI XPS customer support has been notified about the posted complaint.
Verified Support
Sep 03, 2021
TCI XPS Customer Care's response
Dear Sir,

Greetings from TCI Express Ltd.

Thank you for writing to us. We regret the inconvenience caused.

The shipments is out for delivery. It would be delivered by today.

Thanks & regards,
Tci express team.
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