[Resolved]  Tci Xps — bad and very rude behaviour of your employee

Address:Raisen, Madhya Pradesh

Dear sirs/madam, kindly teach your employees how to talk and deal with the customers. Your employee mukesh at mandideep (Raisen) behaved very badly because i have just asked for any labours or hands to load the parcel in my car. He said no labour is available and he said “ how can i ask him to help?” than shamelessly lies that i have asked him rudely. You can check your camera and ask lady who set beside him, that how ignorant and full of ego he was. Sir we pay you for your services, you guys are not favouring us by doing so and we are not begging you. But please at least teach your employees to be grounded.
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Feb 24, 2020
Complaint marked as Resolved 
TCI XPS customer support has been notified about the posted complaint.
Verified Support
Jan 22, 2020
TCI XPS Customer Care's response
Dear Sir

We have escalated the matter against concern branch for resolution.

Your comments will be used for coaching & training our staff.

We are extremely apologetic for what you have experienced, and we are making an effort to ensure that such problem. will not occur in future.

Regards,
Team, TCI Express Ltd.
Complaint comments 

Comments

TCI XPS Complaint Status Update [ID: 2567279]
Booked Details: God own Delivery, to pay basis.
LR NO:[protected].
Booked Date: 19-10-19.
Booking Cotton Box:2
Booked Hub: XDTY DELHI- Transyamum.
Delivery Hub: XAKR.A.K Mukherjee Road.

Yet now we are not get any solution

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