[Resolved] Tci Xps — bed response of your employee/franchise with their customer

ashish27101982

from Muzaffarpur, Bihar

Address:

bela industrial area,phase-2,plot no-a-17/18,muzaffarpur, 842005

Dear concern person,
We are the one of reputed feed manufacturing company in india. We have eight factories in all over in india.in which one factory which is located in bihar, muzaffarpur. Whenever in your muzaffarpur branch our person contact maximum time they are not pick the phone. If by chance they pick the phone there response is not good. They replied very bed and harsh word to there costumer. Today they are doing same what were they doing in past. We are also dealing with our 500 costumer in our muzaffarpur plant but never responding like this.
We know you are one of best courier service provider in the world. We are never look this type of response by your employee /franchise.
So, please look this mater.
Thanks

Regards,

Ashish kedia
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Sep 4, 2019

Complaint marked as Resolved

TCI XPS customer support has been notified about the posted complaint.

Verified Support

Aug 01, 2019

TCI XPS Customer Care's response Dear Sir

We have escalated the matter against concern branch for resolution.

Your comments will be used for coaching & training our staff.

We are extremely apologetic for what you have experienced, and we are making an effort to ensure that such problem. will not occur in future.

Regards,
Team, TCI Express Ltd.

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Comments

Rohit Sethi.

from Noida, Uttar Pradesh

Poor service, rood staff always damage material intentionally.
Revigo is much better and velvet is better. Soon these companies will replace you from market

narved puri

from Gharaunda, Haryana

D/sir
above mention docket number is not deliverd to me till today but when i track the docket number it shows deliverd. its requested you to kindly check and update me its urgent.
narved puri
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