[Resolved] Tci Xps — consignment not delivered, no information about the same

Wadiya Prints

from Gurgaon, Haryana

Address:

New Delhi, Delhi

Our shipment has to be delivered on 20th july, the docket number[protected], from delhi to kashipur (Uttarakhand). I don't know why this material was tranferred to 2 of your hub which are in punjab and haryana which is opposite to what the destination is. Moreover the updates about is stopped on 20thjuly itself.
I have issued a complaint about this to the customer care as well, all i received was the complaint number (302474) with no revert from the company side.

Your service is pathetic having no responsibility of the task and courtesy to tell what is the status. Because of this behavior of tci i am no a verge of loosing the client, and with no guarantee or information about my goods.

+1 photos

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Sep 4, 2018

Complaint marked as Resolved

TCI XPS customer support has been notified about the posted complaint.

Verified Support

Jul 27, 2018

TCI XPS Customer Care's response Res Sir,

Greetings From Tci Express Ltd.

We apologize for the inconvenience this may have caused to you.

The shipment is on hold due to strike.Once it would be closed. We will attempt the delivery.

Please Co-Operate.

Thanks & Regards.
Team Tci Express Ltd.