[Resolved] Tci Xps — Delayed consignment - no ownership

Raj Moghe

from Mumbai, Maharashtra

Address:	Gurgaon, Haryana, 400081
Website:	www.tcixpress.in

I have requested a consignment from assam which was to be delivered by 20th october. The consignment is yet to be delivered. There is no remorse to the team handling this issue, while i am loosing business & business relationship due to lack of on-time delivery.
The parcel was dispatched on 09th october 2016 and the expected delivery was on 20th october 2016. Tci express has not only failed to honor the commitment but also are not bothered about delivery even while i write today on 25th october 2016. They keep blaming on mumbai hub, kalina center, guwahati or kolkatta hub for lack of coordination.
Such is the pathetic state of tci express. This is causing me mental agony, harassment as no clear information, an financial loss in the business.

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Nov 30, 2016

Complaint marked as Resolved

TCI XPS customer support has been notified about the posted complaint.

Verified Support

Oct 25, 2016

TCI XPS Customer Care's response Hello Mr Raj, please accept our apology for the said delay, kindly share your docket number so that we can check the same or you can also send an email at "[protected]@tciexpress.in"