[Resolved] Tci Xps — delivery delay for 10 days

Shravan8741

from Hyderabad, Telangana

Address:

Hyderabad, Telangana, 500094

I have ordered mudpump from gujarat they have sent it by tci to hyderabad, and it reached hyderabad on 11th december.. When i called kompally branch regarding delivery to my factory they said tomorrow we will deliver and we accept cheque.. Today is 19th december it means almost 9days and still they say tomorrow.. It's hardly 13kms and today they say first you transfer amount to our account cause we don't accept cheque from new company.. How sick of your services after 9days now they realised to say this?? Worst service coz of your service my truck is due to deliver to africa.. Just cause of you i'm loosing my international business.. No manners at local office, no knowledge nothing..

Was this information helpful?

No (0)

Yes (0)

Jan 21, 2019

Complaint marked as Resolved

TCI XPS customer support has been notified about the posted complaint.

Verified Support

Dec 21, 2018

TCI XPS Customer Care's response Dear Sir,

Greetings From Tci Express Ltd.

We apologize for the wrong information giving you.

We request you, Please provide us DWB No. So that we can help you out.

Thanks&Regards
Team, Tci Express Ltd.