Tci Xps — Extreme Delay in delivery of Goods, Irresponsible Behaviour by Representatives | |||
We had booked Express delivery of our goods on 2nd July via TCI XPS at Navsari, DWB No:[protected], we had to deliver goods to Vatva, Ahmedabad and we were informed that our goods would be delivered within 3-4 days, now it has been almost 15 days and still goods hasn't been delivered to its destined location. When asked to the representative about the status of our Goods we are getting irresponsible answers from them, like they dont have time to deliver, they dont have time to Talk, the papers went missing and now they cannot do anything about it. They have been keeping on giving numbers to talk with different personnels, and we are following as per their instructions, still the task assigned is not completed This is very Irresponsible of a company bearing such a big name And we are paying Interests to our party for this delay Kindly look forward towards the matter as a Top most priority Was this information helpful? | |||
TCI XPS customer support has been notified about the posted complaint. | |||
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Greetings from TCI Express Ltd.
Thank you for writing to us. We regret the inconvenience caused.
We are extremely apologetic for what you have experienced, and we are making an effort to ensure that such a problem will not occur in future.
Please share with us docket number. So that we will arrange your delivery accordingly.
Thanks & regards,
Tci express team.