| Address: | SHV Energy, Supergas Plant, Choutuppal, Telangana-508252. |
Dear Team,
I had raised one complaint on a material couriered from Choutuppal(Telangana) to Gurrumpalem(Andhrapradesh) Docket No :[protected].
This material was couriered on 20.07.2022. And for this material you have given a courier charge of INR 2517/- (To Pay Basis) which is more than material value.
The material weight is less than 2 Kg only. So the receiver was not willing to collect the material.
Same complaint was raised, and Your people called us and told you will talk to the receiver and will deliver the material after revising the bill. And collected receiver's contact details.
After one month also even after many mail follow ups you people has not taken any action. So we told to return the material back. to us & the material was sent back. Today (17.09.2022) our person went to your Vanasthalipuram branch (Telangana) to collect the material and your team is asking INR2517/- to pay for collecting the material.
1st You have given a wrong billing to us.
2nd You have not delivered the material.
3rd You haven't taken any action on our complaint.
So we asked for return of our material back, and for that You are asking Money from us???????
Your entire reputation is in stake if You are dealing your customers like this way. We wasted 2 months trusting TCI and very much disappointed with your service.
We need the material back on door delivery basis without any cost.
Do the needful. Thank You.
Abhaijith
Sr. Plant Engineer
SHV Energy Pvt Ltd.
+91 [protected]
[protected]@supergas.com Was this information helpful? | 
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