[Resolved] Tci Xps — Horrible service from TCI Express

Narashiman

from Pune, Maharashtra

Address:

Bangalore, Karnataka, 560103

I ordered a Vu Tv and from Mumbai it came to Bangalore location in just 1 day and from past 6 days its with the TCI Express courier guys and almost for 5 continues days I have called them and they say vehicle problem will deliver tomorrow and lots of other reasons.

I called the call center and also the Madiwala branch guys. No progress. I don't know what they are doing with my product keeping in there warehouse.

Really a horrible service.

But call center guys are really good they follow up with the corresponding branch and were updating me and they were very courteous with prompt response.

But what is the use, they cannot do anything sitting in the Delhi office.

I never ever recommend anyone to use this courier service.

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Feb 9, 2017

Complaint marked as Resolved

TCI XPS customer support has been notified about the posted complaint.

Verified Support

Jan 07, 2017

TCI XPS Customer Care's response Thanks for writing to us and please accept our apology for the delay, please provide us with the docket number so that we check the status for the same deliver the shipment ASAP.