[Resolved] Tci Xps — interchange my parcel

Service Atlas Industries

from Anjar, Gujarat

Address:

Mehsana, Gujarat, 384002

We purchase some material from chakan (Pune) and company has send my material by tci express with docket no[protected] on 20 nov-2018and its delivery shown on 24 nov 2018 but we received its on 30 nov-2018 also this material has been change and we receive docket no[protected] material..
We do lots of complain and calls to customer care, delivery office and dispatch office but no one has take this matter seriously.
Due to non receipt my actual material we face rs.300000/-day financial losses and customer unsatisfaction also.

Kindly look this matter urgently and deliver my actual material urgently...

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Jan 4, 2019

Complaint marked as Resolved

TCI XPS customer support has been notified about the posted complaint.

Verified Support

Dec 03, 2018

TCI XPS Customer Care's response Dear Sir,

Greetings From Tci Express Ltd.

We apologize for the inconvenience this may have caused to you.

We request you, Please provide us some time to investigate the issue. Which we have Noted. We will get back to you soon and arrange correct parcel delivery on priority.

Thanks&Regards
Team, Tci Express Ltd.

Dec 04, 2018

Updated by Service Atlas Industries TILL WE HAVE NOT GET ANY SOLUTION FROM TCI EXPRESS, WE REQUIRE MY MATERIAL ON URGENT BASIS.
WE HAVE FACING LOTS OF FINANCIAL LOSSES DUE TO NON RECEPT MY ACTUAL MATERIAL