[Resolved]  Tci Xps — Irresponsible customer representative, package delayed

Docket no.[protected]
Courier dispatch in between 16 Sept to 18 sept
Delivery date:-30th September.

Package is not yet reached to my door.
This is the 1st time I'm using thi express service, and I got very poor and very unreliable experience from the organization.
There is no single mail text or notification from tci that delivery is going to be delayed. What kind of service is this?
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Aug 12, 2021
Complaint marked as Resolved 
TCI XPS customer support has been notified about the posted complaint.
Verified Support
Oct 09, 2020
TCI XPS Customer Care's response
Dear Sir,

Greetings From Tci Express Ltd.

We apologize for the inconvenience this may have caused to you.

The shipment has been delivered successfully.

Thanks & Regards,
Team, Tci Express Ltd
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