[Resolved] Tci Xps — Material is not deliver

Swen Technologies

Dec 29, 2021

Address:	62-1,KONDASAMY LAYOUT
Website:	www.tciexpress.in/service-grievance.asp

We ordered the material from one private company in Mangalore, That company booked my consignment in TCI Express on 21/12/2021 through surface mode against the COD basis, the same docket number was given to us on the same date of delivery .

At that time when I tracked in TCI Express portal its shows the delivery date 26.12.2021, Again I tracked the consignment on 26th its shows that the material was reached Coimbatore office on 25th, but still the material is not deliver to us .I raise the complaint through TCI about the delay in deliver, after 1 hour customer service person called and promised me to deliver the material on 28th, but till now the material is not deliver to us .Again the raised the complain but no response from courier service .

So kindly please deliver the consignment immediately

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Feb 21, 2022

Complaint marked as Resolved

TCI XPS customer support has been notified about the posted complaint.

Dec 29, 2021

Updated by Swen Technologies Docket Number[protected]
Date of Booking - 21/12/2021

Verified Support

Jan 21, 2022

TCI XPS Customer Care's response Dear Sir,

Greetings from TCI Express Ltd.

Thank you for writing to us. We regret the inconvenience caused.

The shipments has been delivered successfully on[protected].

Thanks & regards,
Tci express team.