[Resolved] Tci Xps — Material Not delivered against docket No.[protected]

Reiz

Sep 2, 2021

Address:

321, SECTOR-7, PHASE-II, IMT MANESAR, GURGAON

Dear Sir,
Our Customer Send us the Material through the Docket No.[protected] as on dated 18.06.2021 on the basis of Door Delivery but its not delivered till date, When i have asked to deliver this material they want the demur-rage against the same Freight Cost is Rs. 490.08 but TCI Manesar asking to clear the payment approx 1900.00

This is unfare and illegal when the material send on the basis of door delivery then how you can charge demmurage.

Please send the material by Today before 5.30 PM without any additional charges. Otherwise We will send this issue to our Legal department.

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Oct 8, 2021

Complaint marked as Resolved

TCI XPS customer support has been notified about the posted complaint.

Verified Support

Sep 03, 2021

TCI XPS Customer Care's response Dear Sir,

Greetings from TCI Express Ltd.

Thank you for writing to us. We regret the inconvenience caused.

The shipments is out for delivery. It would be delivered by today.

Thanks & regards,
Tci express team.