[Resolved] Tci Xps — material will not be deliver in time after so many follow up done with hoskote tci branch

Thammayya

from Mumbai, Maharashtra

Address:	562114
Website:	[email protected]

In hosakote branch service is very bad. Since our consignment is very urgent they never delivery our goods in time and we facing every time many problem and suffer for that cause. Please kindly help. If our goods reached current date then they given us after 2-3 days and secondly if we done the follow up next day they cut our call and they will give the response properly, it is very pathetic for tci customer that tci is not able to delivered the consignment intime.

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Nov 17, 2018

Complaint marked as Resolved

TCI XPS customer support has been notified about the posted complaint.

Oct 12, 2018

Updated by Thammayya Hosakote branch delivery boy not respond properly and if we say its urgent, he will say call to hosakote branch and immediately he will cut the call, same way branch people also doing, please help us to delivery our goods in time, since it is an production based company, if material not deliver in time our production efficiency will be decrease.

Verified Support

Oct 12, 2018

TCI XPS Customer Care's response Dear Sir

Greetings From Tci Express Ltd.

We apologize for the inconvenience this may have caused to you.

We have escalated the matter against concern branch for resolution.
Your comments will be used for coaching & training our staff.
We are extremely apologetic for what you have experienced,

We request you, Please share DWB No. So that we can take action accordingly

Regards,
Team, TCI Express Ltd.

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Comments

Thammayya

from Mumbai, Maharashtra

Please refer the docket no- Docket no[protected] Dated 08.10.2018. we need this material by today EOD, production is affecting because of delay in delivery.