[Resolved] Tci Xps — My highly damaged furniture items.

Anup Sable

Address:

Duliajan

I selected ur transport company for my shipment because your company is one of the well known transport company. But i am very disappointed in my case. I transported one teak wood sofa set and one bed from tinsukia to Nashik. I got up my shipment but my all wooden items are heavily damaged. I am surprised how come wooden strong furniture broken in a such a way. The sofa set was irrepairable and my bed was damaged heavily . The whole structure is damaged about 80 to 90percent.I paid your high transportation charges because my shipping material was so costly.
Now I want my full compensation on nearest date otherwise I take legal help and rise complaint against ur company in consumer's court.

contacts no. [protected] my docut no.[protected]

+8 photos

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Aug 9, 2021

Complaint marked as Resolved

TCI XPS customer support has been notified about the posted complaint.

Verified Support

Jan 13, 2021

TCI XPS Customer Care's response Dear Sir,

Greetings From Tci Express Ltd.

We apologize for the inconvenience this may have caused to you.

The shipments has been delivered OK condition from our side. Please check the attachmnehts there is no remarks on POD regarding damged.

Thanks & Regards,
Team, Tci Express Ltd

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Comments

Vrushali Bhatkar

from Guwahati, Assam

#Sir the outer packaging material was okay but the internal material was damaged. I uploaded the photograph look at that and then tell me.
#How come wooden strong furniture broken in such a way.
#When the material reached at home and when we opened then we come to know about the damaged.
#i m transported the material first time why did ur company had not told us to open the shipment before putting the signature on ur document.