[Resolved]  Tci Xps — negligence and mishandling of shipping during transit

Address:Mumbai City, Maharashtra, 400063

We have shipped 2 boxes from mumbai to jaipur with best proper condition duly approved by tci xps employee,

They have delivered 3 days late, that too in broken condition.

The package was severely damaged and inside machine is completely broken.

Complained more than 3 times, there is no response.

Its completely unprofessional courier company and unprofessional behaviour, i think this company should ban in india
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Mar 18, 2018
Complaint marked as Resolved 
TCI XPS customer support has been notified about the posted complaint.
Verified Support
Feb 05, 2018
TCI XPS Customer Care's response
Dear Sir

Please provide docket number for further assistance.

Regards
TCIEXPRESS TEAM
Complaint comments 

Comments

thank you very much for your response, while the docket number is[protected] dated 16.01.18
there is no feedback and action from them until today, I believe that they are avoiding or not interested .please let us whether we should approach consumer forum and let them realize for negligence of customer complain

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