Tci Xps — no delivery

parmar1111

Address:

Kaggadaspur, 560093

Hi,

My shipment has arrived in bangalore on 24th nov, however it is not being delivered yet. No one pics the phone and if they pick i get told no stafff to deliver the package. This is the most pathetic service i have ever seen. I am going to make consumer court compliant of this now, as i am not able to get any response or commitment from the team.

+1 photos

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TCI XPS customer support has been notified about the posted complaint.

Verified Support

Nov 01, 2019

TCI XPS Customer Care's response Dear Sir,

Greetings From Tci Express Ltd.

We apologize for the inconvenience this may have caused to you.

The shipment is on hold due to godown jam because of festival season. We request you please provide us some time to arrange delivery.

Thanks & Regards,
Team, Tci Express Ltd.

Nov 02, 2019

Updated by parmar1111 Hi,

thanks for the update.

However, i got a call from your office today and i was told that they cannot give any confirmation/guarantee of the shipment delivery and also refuse to give any reason for the same.
Is this the way your company works? telling customer that they cannot tell when the product will be delivered.
This is the most horrible working ethics i have ever seen.
No i am going to file a case against this kind of service and behavior.

Thanks,
vikas