[Resolved]  Tci Xps — Non Delivery of Consignments

Address:Kanpur, Uttar Pradesh, 208001

17th February, 2017

The Manager,
TCI XPS,
1-1A, Daheli Sujanpur Bye Pass,
Near Azad Nagar,
Near Shyam Nagar,
Kanpur – 208015

Dear Sir,

This is in reference to your e-mail dated 16th February, 2017, kindly note the following clarifications:

When we had given a post dated cheque, you assured us that the delivery of consignments delivered to the concerned branches within 15 days. But till today you had not given us any Receipted PODs from the branch. Kindly also note that the GRs are on “Paid Basis” and after receiving the PODs from your end, we will pay the freight amount so we gave you the Post Dated Cheque.

Kindly also note that the consignments of Cheques which is lying at your godown treated as wastage material and throw badly in your godown without any tight security. Since the consignments are very sensitive and confidential material of bank, any defect or forgery occur at your godown, you will be responsible for the same.

We once again request you to kindly deliver all consignments immediately and present the PDs of Bank, after then we will pay the freight charges immediately.

Thanking you,

Yours faithfully,
For Security Printers of India Pvt. Ltd.

Director

c.c. TCIEXPRESS Limited,
TCI House, 69, Institutional Area, Sector-32, Gurgram – 122001 (Haryana)
Was this information helpful?
No (0)
Yes (0)
Mar 22, 2017
Complaint marked as Resolved 
TCI XPS customer support has been notified about the posted complaint.
Verified Support
Feb 18, 2017
TCI XPS Customer Care's response
Dear Sir

We will deliver all your shipments but please pay the pending amount of Rs. 18000/- of PAID shipments first.

Please contact Lucknow Controlling Manager for further assistance:

Mr. Suresh
M:[protected]
suresh.[protected]@tciexpress.in

TCIExpress Team
Complaint comments 

Comments

I got call on Sunday 12/2/2017 that parcel will be delivered but today is 14/2/2017 and not yet delivered. This is the worst courier service i had never experienced.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    TCI XPS
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    74%
    Complaints
    561
    Pending
    16
    Resolved
    404
    TCI XPS Phone
    +91 12 4238 1607
    +91 12 4238 1604
    +91 12 4238 1606
    TCI XPS Address
    TCI House, 69, Institutional Area, Sector-32, Gurgaon, Haryana, India - 122007
    View all TCI XPS contact information