[Resolved]  Tci Xps — non woven geotextile

Address:Chennai, Tamil Nadu, 1132156

Dear sir,

Our supplier m/s. Imperial overseas booked a consignment with tci express on “ paid basis” from kolkatta to mumbai on 26th nov. 2018 vide l r no.[protected]Copy enclosed) and this consignment reached mumbai on 06th dec. 2018.

The above consignment has been requested by us to move to our pune site address and the materials are presently lying at your tci, pune godown for want of payment.

We came to understand that an amount of rs.15661/- has to be paid on “to pay” basis lr no[protected] towards transportation charges from mumbai to pune which is extremely high.

Please note that for booking a consignment from kolkatta to mumbai the transportation charges is rs.13, 000/- only which is 2038 kms and weight 1450 kgs. Whereas from mumbai to pune for the same consignment which is only 130 kms the amount cannot be this much difference.

We now request you to review your invoice once again and give us the correct amount so that we will make the payment from our side.

Matter urgent! Please do the needful.
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Jan 23, 2019
Complaint marked as Resolved 
TCI XPS customer support has been notified about the posted complaint.
Verified Support
Dec 18, 2018
TCI XPS Customer Care's response
Dear Sir,

Greetings From Tci Express Ltd.

We apologize for the inconvenience this may have caused to you.

We request you. Please provide us sometime to investigate the issue. Will get back to you soon.

Thanks&Regards
Team, Tci Express Ltd.
Complaint comments 

Comments

My shipment I'd[protected] is delivery date is 18/12/18 but hold on indore tilldate

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