TCI XPS — Package not received

Vineet232

Aug 30, 2022

Address: Chamba, Himachal Pradesh

Our Supplier had booked 6 Boxes (In 4 Packages) from TCI Ghaziabad to Chamba Himachal Pradesh. We have received only 4 boxes (2 Packages) at site. Upon enquiry at TCI Offices o[censored]na and Ghaziabad, it was found that this was a mistake at TCI Ghaziabad end. One package was found at TCI Ghaziabad office and we are told that it is dispatched to the site. Whereas, the other package is still not found and is being searched at other nearby warehouses of TCI.

Requesting you to look into the matter and expedite the same.

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Vineet232

Aug 30, 2022

DWB No is[protected]

TCI XPS Customer Care's response, Sep 14, 2022

Verified Support

Dear Sir,

Greetings from TCI Express Ltd.

Thank you for writing to us. We regret the inconvenience caused.

The shipments has been delivered successfully.

Thank you for your ongoing support with us.

Thanks & regards,
Tci express team.