[Resolved] Tci Xps — Product late in delivery and no information about when it will be delivered.

[Resolved] Tci Xps — Product late in delivery and no information about when it will be delivered.

M Mayankbh Jul 5, 2021 Jul 12, 2021 This thread was updated on Jul 12, 2021

Consignment sent from Panipat to Mumbai on 30 June with delivery on 5th July I.e. today. The courier is still in transit and when you call customer care they inform that the response time is 24 hrs. Mayank Was this information helpful? No (2) Yes (0)
Aug 12, 2021 Complaint marked as Resolved TCI XPS customer support has been notified about the posted complaint. Verified Support Jul 12, 2021 TCI XPS Customer Care's response Dear Sir, Greetings From Tci Express Ltd. Thank you for writing to us. We regret the inconvenience caused. Please share with us docket number. So that we will check and arrange the same accordingly. Thanks & regards, Tci express team.
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Mayankbh

Jul 12, 2021

[protected] it got delivered on 7th afternoon of follow up. Response time is very poor. It has to be 2 hrs not 24 hrs. Also there was never call back each time a new time was given. The store manager at kandivali east was very rude and he was bold enough to tell customer can't you wait for 1 extra day delivery. You have not bought us and if you can't wait don't use our service in future.