[Resolved] Tci Xps — Shipment Not Yet Received

yunussbaig

Oct 7, 2021

Address:

no.13 &14, 1st Cross, 9th Street, Sidco Industrial Estate, CHennai -98.

The Shipment booked on 23/09/21 (XPTU Patancheru) Docket No[protected].
shipment wrongly transits to Bhavnagar (Gujarat) . How is it possible our shipment went to bhavnagar gujarat clearly mention chennai delivery. That shipment is very important to us. Our client is very angry with us. Please let me know when I will get my shipment.

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Nov 8, 2021

Complaint marked as Resolved

TCI XPS customer support has been notified about the posted complaint.

Verified Support

Oct 08, 2021

TCI XPS Customer Care's response Dear Sir,

Greetings from TCI Express Ltd.

Thank you for writing to us. We regret the inconvenience caused.

We have noted the highlighted concern and have taken up the same with our team.

Our team is working on the same and we are prioritizing the delivery of the shipment.

Our delivery team will shortly get in touch with the consignee and delivery will be closed.

We are also working on your feedback and taking necessary measures to ensure you do not face any such inconveniences in future.

Kindly allow us some time, thank you for your ongoing support with us.

Thanks & regards
Tci express team.