[Resolved]  Tci Xps — soda machine

Address:Kanpur, Uttar Pradesh

Respected sir,
We feel sorry to inform you that our consignment had reached kanpur on 31st may at noon. We tracked it through builty no.[protected]. Later we called tci knp office and the person told it will be delivered tomorrow. But again on 1st june we waited whole day and regularly followed up for the same but all went in vain in evening we were told that it won't be delivered that day.
Again we called tci knp office and person told we can receive it by hand on sunday at 12 noon but despite the committment given by him, he said he was out of station on sunday when called him in morning.
I would like to say that such type of pathetic service and false committment was not expected from such a reputed transport firm.
Our consignment was there in your warehouse from 31st may even then your people couldn't deliver us in kanpur itself on very next day.

Kindly look into this matter and deliver us our consignment as soon as possible.

Regards
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Jul 4, 2019
Complaint marked as Resolved 
TCI XPS customer support has been notified about the posted complaint.
Verified Support
Jun 03, 2019
TCI XPS Customer Care's response
Dear Sir,

Greetings From Tci Express Ltd.

We apologize for the inconvenience this may have caused to you.

The shipment would be delivered by today. Its Delayed due to Cancellation of DACC.

Thanks&Regards
Team Tci Express Ltd.
Complaint comments 

Comments

Dear Team

Your Rajkot Navagam Branch Is Very Bad Response And Not Proper Ans And Not Proper Given Time So Provide As Per As Soon Delivery

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