[Resolved]  Tci Xps — unethical behaviour of delivery staff

Address:PAMCO Trophies, Kondotty, Malappuram, Malappuram, Kerala, 673638

Complaint against TCI Express Calicut Branch.
Our complaints are listed below:
1. Our valuable Goods unloaded in out side of shop at early morning with out informing us.
2. When we told to him " please deliver the goods after informing to us" he said that " I cannot do such things and will you give me the amount of such calls" - bad behaviour form delivery staff
3.Delivery staff says that " I have working in this courier company since last 8 years and nothing can do against me"
4. He said that" we are the number 1 company in the world and you are the smallest customer of our company( we are sending the corier for the amount atleast 50000 per month). And also says that you have leave our company and choose any other company.
5. He said that My company does not take any action against me
This behavior is not good for a company like you. I hope you will respect the privacy and time frame of your customers and will never give them a chance to complain again as you have to maintain your name in the market otherwise there are many competitors
Please take necessary action against him.
Date of insident:[protected]
Claint detailes: PAMCO Trophies Kondotty
Contact No: [protected]
Courier no:[protected] &[protected]
+2 photos
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Apr 15, 2019
Complaint marked as Resolved 
TCI XPS customer support has been notified about the posted complaint.
Verified Support
Mar 15, 2019
TCI XPS Customer Care's response
Dear Sir

We have escalated the matter against concern branch for resolution.

Your comments will be used for coaching & training our staff.

We are extremely apologetic for what you have experienced, and we are making an effort to ensure that such problem.

will not occur in future.

Thanks & Regards,
Team, Tci Express Ltd.
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