Tci Xps — Wrong information

Al_ansari47

from Lucknow, Uttar Pradesh

Apr 17, 2022

Address:

Chowk Lucknow

Hi TCI XPS, i have a shipped goods from Lucknow to Bhubaneswar but TCI XPS agent did mistake he filled up wrong information about sender that's why reciever is not ready to take goods and my new buyer is calling us cheater too because of mistake of TCI XPS agent it is really big mistake of yours and i am not going to pay any single rupee to TCI XPS, so kindly i request you please return my goods as soon as possible,
My docket no.[protected]

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TCI XPS Customer Care

from Gurgaon, Haryana

Apr 19, 2022

Verified Support

Dear Sir,

Greetings from TCI Express Ltd.

Thank you for writing to us. We regret the inconvenience caused.

Please share with us docket number. So that we will check and try to resolve your query as soon as possible.

Thanks & regards
Tci express team.

Al_ansari47's [Complaint's author] reply, Apr 19, 2022

My docket no. 811634736

TCI XPS Customer Care

from Gurgaon, Haryana

Apr 22, 2022

Verified Support

Dear Sir,

Greetings from TCI Express Ltd.

Thank you for writing to us. We regret the inconvenience caused.

We have noted the highlighted concern and have taken up the same with our team.

As discussed with you, now your issue is resolved and as per your mail we will arrange delivery as soon as possible.

Our team is working on the same and we are prioritizing the delivery of the shipment.

Our delivery team will shortly get in touch with the consignee and delivery will be closed.

Kindly allow us some time, thank you for your ongoing support with us.

Thanks & regards,
Tci express team.